Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your personal data.

1. Information We Collect

We collect various types of information in connection with the services we provide, including:

  • Personal Identifiable Information: Name, address, email address, phone number, payment information (for billing purposes).
  • Service Data: Details about the laundry services you use, order history, preferences.
  • Technical Data: IP address, browser type, operating system, referral sources, website usage.

2. How We Use Your Information

We use the collected information for various purposes, such as:

  • To provide and maintain our services.
  • To process transactions and send related information, including confirmations and invoices.
  • To improve, personalize, and expand our services.
  • To communicate with you, including responding to inquiries and sending service-related notices.
  • For marketing and promotional purposes, with your consent.
  • To detect, prevent, and address technical issues.

3. Data Sharing and Disclosure

We do not sell your personal data. We may share your information with:

  • Service Providers: Third-party vendors who perform services on our behalf (e.g., payment processing, analytics).
  • Legal Requirements: To comply with legal obligations, protect our rights, or respond to lawful requests.
  • Business Transfers: In connection with a merger, acquisition, or sale of assets.

4. Data Security

We implement a variety of security measures to maintain the safety of your personal data. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential.

5. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

  • The right to access, update, or delete the information we have on you.
  • The right to rectify any inaccurate or incomplete information.
  • The right to object to our processing of your personal data.
  • The right to request restriction of processing your personal data.
  • The right to data portability.
  • The right to withdraw consent.

6. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "effective date" at the top of this policy. You are advised to review this Privacy Policy periodically for any changes.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • By email: privacy@lplaundry.com
  • By visiting this page on our website: Contact Us