Hotel Linen In Aldgate Collected On Round

Yes — Aldgate sits on the E1 round, 9.7 miles from our Wembley plant.

• Shared with Portsoken, Tower and Lime Street — one van, one run, which is what keeps the cost of a small account sensible.
• The driver knows the roads around Mansion House, Bank and Whitechapel — the same crew runs it each week, so nobody is reading a map on your loading bay.
• A missed window here is picked up on the next round rather than the next week, because of that distance.

At our own plant in Wembley, 9.7 miles from Aldgate. No third party, no white-labelling, no surprises about where your linen spent the night.

• A missed window here is picked up on the next round rather than the next week.
• One process, one audit — traceability only works when there is one chain to trace.
• You can visit. Clients who come tend to sign.
• One site means one standard — we own the plant, so a complaint has one address rather than two.

Whichever suits the property — and it can change as the property does.

• On hire we hold and replace the stock, so nothing is tied up in sheets.
• Wash-only keeps your linen yours, processed to the same spec.
• Mixed is common — hire the towelling, wash-only the bedding.
• Wear and loss sit with us — greying, fraying and losses are carried by us rather than appearing on your invoice each quarter, which is usually the larger number over a year.

A linen audit, an agreed par level, and a collection day.

• No tender and no tie-in — you stay because it works, or you leave in a month.
• Par levels set per room type, so housekeeping never opens an empty cupboard.
• The audit is free — most operators find out what they are losing, which is worth the hour on its own.
• You do not have to be out of contract — the count happens whenever suits; the round starts when you are free.

A standing slot, 7 days — a time, not a window.

• Same driver each week — continuity matters more here than most suppliers admit.
• Planned around check-out, so linen leaves as rooms are stripped.
• Changeable — seasons shift, occupancy shifts, the slot can shift with them.
• Recovery is same-day, not next-round — the plant is 9.7 miles away, so a disrupted run is a second trip rather than a note on next week's schedule.

Yes — most of our multi-site work is in City of London, and it is where the savings actually are.

• One account manager across every City of London site.
• One invoice, consolidated but itemised — one payment, full visibility.
• Par stock tracked per site — without it, stock migrates to whichever site shouts loudest.
• One invoice, itemised by property — so nobody reconciles it by hand at the end of the month.

No minimum. The van is in E1 regardless — you are not the reason for the journey.

• Same turnaround regardless of size — small accounts are not queued behind large ones.
• No small-volume premium, which is the part most suppliers will not put in writing.
• Seasonal properties welcome — collections pause and restart without closing the account.
• You can stop — if it is not working, you say so and we collect our stock. A contract you cannot leave is a contract we would rather not have.

Agreed before the first collection, not on the morning.

• Loading bay, service lift or back entrance — whichever actually works for your building, agreed once and then fixed.
• Timed around Mansion House and the traffic that comes with it.
• Nine times in ten, a missed first collection is an access problem — not the laundry, not the van, the door.
• No delivery surcharge for the distance — you are joining an existing journey rather than paying for a new one, which is why a small Aldgate account is still worth having.
• It is recorded against the account, not a person — you should not have to re-explain the building every August.