Restaurant Linen & Chef Whites Back Before Service

We run fixed rounds across London and the Home Counties — 1,034 areas in all, from a single plant in Wembley.

• Every area has its own page with the collection days, the plant distance and the venues already on that round.
• Coverage extends to around 100 miles, so a kitchen well outside the M25 is on a scheduled day rather than turned away.

Kitchen soil is treated as kitchen soil. Grease, red wine, oil and candle wax each need a different combination of temperature, dwell time and chemistry, and no single programme gets all four out.

• Items are sorted before washing, not after. A tablecloth and an oven cloth never share a load — that is how cloths come back grey.
• Marked items are pulled at the check stage and re-treated before they go back out. Most recover.
• Wax is lifted before wash, not melted through the fabric by a hot cycle, which is what sets it permanently.

Same round, same invoice. Chef jackets, aprons, trousers, oven cloths and kitchen cloths are collected with the table linen — no second supplier, no second delivery day.

• Whites come back on hangers, sized and named where you want them named.
• Cloths are bagged by type — glass, oven, waiter — so nothing needs sorting at the pass.
• Sizes are held in stock, so a new starter on Monday is not waiting a week for a jacket that fits.

One account manager, one invoice. Multi-site operators are the norm rather than the exception, and the round does not change — only the drop list does.

• Each site keeps its own par level. A 30-cover bistro and a 200-cover brasserie should not carry the same stock.
• Consolidated billing with a per-site breakdown, so head office sees one number and each kitchen still sees its own.

Outside service, both ways. Your slot is agreed before the account opens and does not move week to week — it is a fixed place on a round, not a two-hour window that lands mid-lunch.

• Deliveries land before the doors open, so the team lays up with what arrived that morning.
• If a run is disrupted, the recovery is a second trip that day rather than a note on next week's schedule.

Par is set to your busiest service, not your average one. A stock level built around a Tuesday fails on a Saturday, which is the night it matters.

• We count a real week — covers midweek, covers at the weekend, and how many cloths a turn actually costs you.
• Reviewed after a full month of live usage and adjusted, with no renegotiation and no change fee.

Either, and mixed accounts are normal. Hire from us, or we launder stock you already own — the round collects both the same way and on the same docket.

• Owned stock stays yours. Nothing is bought back or written off to make a contract look tidier.
• Hire covers replacement — wear, loss and staining are ours to carry rather than a quarterly line on your invoice.

No minimum order and no tie-in. If your area is already on a round, a small account costs us a stop rather than a journey — which is why some suppliers quote a minimum and we do not.

• Cafés and bars sit alongside restaurants on the same run, priced on what they actually use.
• No volume threshold to keep the price you were quoted, and growing later is a par-level change rather than a renegotiation.