Restaurant Linen In Hitchin Collected To Schedule

38 restaurants in Hitchin sit inside the area we already collect from, 26.7 miles from our Wembley plant. Alongside them, 13 cafés and 19 pubs and bars are on the same run.

• Shared with Letchworth, Kings Walden and Stevenage — one vehicle covers them, which is why we can add a kitchen here without adding a journey, and why the price does not carry a delivery surcharge.
• 7 days collections, set once with you, then kept — not re-planned each morning by a scheduling system.
• a 26.7-mile round trip means a problem is a second trip that day rather than a note on next week's sheet.

Four different problems, four different answers. Grease needs heat, wine needs speed, wax needs lifting cold — a supplier running everything on one cycle returns you the average of all three.

• Items are sorted before washing, not after. Mixing table linen with kitchen cloths is the single fastest way to grey a white.
• Marked items are pulled at the check stage rather than sent back for you to find. Re-treatment first, replacement only if it fails.
• Wax is lifted before wash, because heat drives it into the weave and fixes it there for good.

Front of house and back of house, one collection. Whites and cloths travel with the tablecloths, on one docket and one bill.

• Whites come back on hangers, not folded into a bag for someone to iron again before service.
• Cloths are bagged by type — glass, oven, waiter — so the right cloth is where it should be before service starts.
• Sizes are held in stock, so a new starter on Monday is not waiting until the following week for a jacket that fits.

Yes, and it usually costs less. Sites on the same North Hertfordshire rounds share the journey, which is the whole reason a group rate exists.

• Each site keeps its own par level. The busy site gets the depth it needs without the quiet one paying for stock it never uses.
• Consolidated billing on one invoice, itemised by site — one number for finance, the detail for whoever asks.
• Adding a site later is a change to the drop list, not a new contract or a new supplier relationship.

Before the doors, not during them. The SG5 round is planned around service times, which is the difference between a supplier who works here and one who merely delivers here.

• Access around Hitchin is planned into the route rather than discovered on the day. Loading restrictions and one-way systems are the reason most suppliers drift late here.
• Deliveries land before the doors open, which is the difference between laying up calmly and laying up at speed.
• If a run is disrupted — a road closure, a breakdown — we come back the same day. At 26.7 miles that is a decision, not a logistics exercise.

We size the account on your peak. Averaging a quiet Tuesday with a full Saturday produces a number that is wrong on both nights.

• We count a real week in Hitchin — covers midweek, covers at the weekend, and how many cloths a turn actually costs you rather than what the last supplier's sheet said.
• Reviewed after a full month of live usage and adjusted, with no renegotiation and no change fee.
• Seasonal swing is expected — SG5 trade moves across the year, and the par level should move with it rather than being agreed once and forgotten.

Either, and mixed accounts are normal. Hire from us, or we launder stock you already own — the SG5 round collects both the same way and on the same docket.

• Owned stock stays yours. Nothing is bought back or written off to make a contract look tidier, and you keep every item you already paid for.
• Hire covers replacement — the cost of a cloth reaching the end of its life sits with us, not with you.
• Most Hitchin accounts run both: hired table linen where volume is high, owned chef whites where the branding matters.

Nothing is too small if you are on the round. Hitchin already is, so the question is what you use, not how much.

• Cafés and bars sit alongside restaurants on the same round — the vehicle does not care what is on the sign outside.
• No tie-in and no volume threshold attached to the quote. The price you agree is the price at any volume.
• Growing later is a par-level change, not a renegotiation — adding a second flat does not reopen the contract.
• No exit fee. If it is not working, you say so and we collect our stock.