Cafe Linen In Hitchin Collected To Schedule

Yes — Hitchin sits on the SG5 round, 7 days, 26.7 miles from our Wembley plant.

• Shared with Letchworth, Kings Walden and Stevenage — one van, one run, which is what keeps a single-site account sensible to price.
• The driver knows the streets around Hitchin — which matters more at seven in the morning than it does at eleven.
• Collections here run to scheduled days, agreed when the account opens, because of that distance.

No minimum, on any line. Most of what we collect in SG5 is exactly that size.

• Small sites go on the same SG5 round — so you are not paying for a dedicated trip into Hitchin.
• 13 cafes around SG5 are already on it — so the round is built for counters, not bolted on to a hotel run.
• Volume changes are expected — we adjust rather than hold you to a winter figure.

Both, and mixed accounts are normal. The two sit on one invoice and one round.

• Hire — we own the stock, replace it as it wears and keep the par count topped up.
• Wash-only — your own branded aprons come back to you, the same items, not pooled.
• Plenty of cafes do both — branding matters on the apron, rarely on the tea towel behind the counter.

Tell your account manager and collections here run to scheduled days, agreed when the account opens.

• If it happens twice, the par count is wrong — a second shortage is a counting error, and we correct it.
• Most Hitchin cafes are not short of linen overall — the weekly total is fine; the weekend distribution is not.
• Seasonal swings are planned in — rather than handled as emergencies.

No. Kitchen cloths and table linen go on the same SG5 collection and the same invoice.

• No second supplier and no second delivery day — the round does not change when the kitchen opens.
• Chef whites, oven cloths and table linen — priced per item on the account you already have.
• 38 restaurants around SG5 are on this round too — we are not learning kitchen work on your account.

Yes — the SG5 round is sequenced by opening time. Cafes open earlier than almost anything else we serve.

• The time is agreed when the account opens — and a relief driver inherits it with the route.
• Timed around Hitchin and the traffic that comes with it.
• If a drop is missed, collections here run to scheduled days, agreed when the account opens.

It is the wash, not the cloth. On a general cycle they build up and whites dull within weeks.

• Cafe cloths and aprons run on their own classification — the programme is chosen for them, not inherited.
• Milk protein needs the right temperature, not just a hotter one — too hot sets it into the fibre.
• Grey whites are usually a wash problem, not an age problem — if stock is replaced every few months, the cycle is wrong.

No long-term tie-in and no exit fee.

• Terms flex with seasonal demand — Hitchin in February and Hitchin in July are different businesses, and the account should say so.
• Nothing needs you to be out of your current contract first — the count and the quote commit you to nothing.
• Stock arrives before the old supplier is stood down — so there is never a morning in Hitchin with nothing clean.