Gym & Spa Towels In Hitchin Collected To Schedule

Yes — Hitchin sits on the SG5 round, 7 days, 26.7 miles from our Wembley plant.

• Shared with Letchworth, Kings Walden and Stevenage — the same vehicle covers them, so a club here can be added without moving anyone else.
• The driver knows the streets around Hitchin — which matters when the drop has to land before the evening rush.
• Collections here run to scheduled days, agreed when the account opens, because of that distance.
• 4 clubs and spas around SG5 are already on this round — we are not learning the area on your account.

By counting against your peak rather than your daily average. A Hitchin floor gets through more between five and seven than across the rest of the day combined.

• We count on site at the time it matters — an hour on the Hitchin floor at peak tells us more than a year of delivery notes.
• A Monday evening and a Sunday morning are different businesses — the par level has to survive both, so it is set against the worse of the two.
• January is planned in — the one spike everyone knows is coming is the one worth building into the count.
• If you run short twice, the count is wrong — and correcting it is our job, not a favour.

Both, and mixed accounts are normal. The two sit on one invoice and one round.

• Hire — stock, replacement and shrinkage planning are ours; you never reorder.
• Wash-only — your own branded stock comes back to you, the same items, not pooled.
• Most clubs split it — the logo matters on a robe, rarely on a sweat towel.
• You can move a line between the two later — without reopening the account.

Yes, and they are genuinely different jobs on the same account. The gym side is judged on whether the rack is full; the spa side on how the robe feels.

• Robes are laundered to keep their handle — softness is the point on a robe, and it is achieved by the wash rather than by softener.
• Bath mats run on a heavier classification — and they are counted separately for the same reason.
• One collection, one invoice — even where the two sides of the building want different specs.
• Hotel spas are a normal account — and the hotel laundry page covers how the rooms side is priced.

No long-term tie-in and no exit fee. Nothing in the agreement is designed to make leaving awkward.

• Terms flex with seasonal demand — rather than holding you to a January volume through a quiet August.
• Nothing needs you to be out of your current contract first — the count and the quote commit you to nothing.
• Stock arrives before the old supplier is stood down — you are never between suppliers.
• If it is not working, say so — we would rather correct the account than lose it.

It is oil left in the fibre, not the towel being old. A towel can pass inspection dry and fail it in use, because oil only announces itself once the towel warms up.

• Gym towelling runs on its own classification — Hitchin towels are classified for the soil they actually carry.
• Oil needs a different temperature from sweat — one general cycle addresses neither properly.
• Towels that stop absorbing are usually over-softened, not worn out — which means you are replacing stock that had life left in it.
• Every load is temperature logged — which matters if you are ever asked to show how stock is handled.

Towels walk. The question is whether the account expects it.

• Expected loss is built into the par count at setup — which is the difference between a working count and an optimistic one.
• You get the actual numbers each cycle — rather than a running balance nobody can reconcile.
• A sudden jump in loss is worth knowing about — and we would rather flag it than absorb it quietly.
• On hire, fair wear is our cost — you pay for the service, not for towels reaching the end of their life.

Priced on your peak and your member numbers, not off a rate card. The number follows turnover, not floor area.

• We count a real week in Hitchin before quoting — rather than pricing off your last invoice.
• The count includes January — a Hitchin club quoted off an August week runs short in the month that matters.
• No minimum order — size barely moves the per-item price.
• The count and the quote cost nothing — and commit you to nothing.