Cafe Linen In Stevenage On The Morning Round

Yes — Stevenage sits on the SG1 round, 7 days, 23.8 miles from our Wembley plant.

• Shared with Knebworth, Whitwell and Codicote — the same vehicle covers them, which is why a counter here can be added without moving anyone else.
• The driver knows the streets around Stevenage — which matters more at seven in the morning than it does at eleven.
• A missed window here is picked up on the next round rather than the next week, because Stevenage is only 23.8 miles out.

Both, and mixed accounts are normal. The two sit on one invoice and one round.

• Hire — we own the stock, replace it as it wears and keep the par count topped up.
• Wash-only — item for item, never substituted.
• Plenty of cafes do both — hire what nobody sees, keep your own name on what the customer does.

Tell your account manager and a missed window here is picked up on the next round rather than the next week.

• If it happens twice, the par count is wrong — and resetting it is our job, not a favour.
• Most Stevenage cafes are not short of linen overall — they are short of it on two predictable days, which is a counting problem rather than a volume one.
• Seasonal swings are planned in — rather than handled as emergencies.

No. Kitchen cloths and table linen go on the same SG1 collection and the same invoice.

• No second supplier and no second delivery day — one account covers both sides of the counter.
• Chef whites, oven cloths and table linen — all available on the same account, hire or wash-only.
• 16 restaurants around SG1 are on this round too — we are not learning kitchen work on your account.

Before you open, because that is how the SG1 round is ordered. Cafes open earlier than almost anything else we serve.

• The time is agreed when the account opens — not left to whenever the van happens to reach Stevenage.
• Timed around Stevenage and the traffic that comes with it.
• If a drop is missed, a missed window here is picked up on the next round rather than the next week.

Because cafe soil is chemically different from kitchen soil. On a general cycle they build up and whites dull within weeks.

• Cafe cloths and aprons run on their own classification — rather than whatever the machine was doing before.
• Milk protein needs the right temperature, not just a hotter one — overheating fixes the stain instead of lifting it.
• Grey whites are usually a wash problem, not an age problem — a Stevenage cafe buying aprons three times a year is paying for a bad cycle, not for wear.

No long-term tie-in and no exit fee.

• Terms flex with seasonal demand — you are not held to a peak figure through a quiet quarter.
• Nothing needs you to be out of your current contract first — there is no cost to finding out what it would look like.
• Stock arrives before the old supplier is stood down — you are never between suppliers.

No minimum, on any line. Most of what we collect in SG1 is exactly that size.

• Small sites go on the same SG1 round — so you are not paying for a dedicated trip into Stevenage.
• 17 cafes around SG1 are already on it — so the round is built for counters, not bolted on to a hotel run.
• Volume changes are expected — a quiet January in Stevenage and a busy July are the same account.