Restaurant Linen In Stevenage Collected On Round

16 restaurants in Stevenage sit inside the area we already collect from, 23.8 miles from our Wembley plant. Alongside them, 17 cafés and 9 pubs and bars are on the same run.

• Shared with Knebworth, Whitwell and Codicote — the round already passes, so you are joining a journey rather than paying for a new one.
• 7 days collections, set once with you, then kept — not re-planned each morning by a scheduling system.
• a 23.8-mile round trip means a problem is a second trip that day rather than a note on next week's sheet.

Kitchen soil is treated as kitchen soil. Grease, red wine, oil and candle wax each need a different combination of temperature, dwell time and chemistry, and no single programme gets all four out.

• Items are sorted before washing, not after. A tablecloth and an oven cloth never share a load — that is how cloths come back grey.
• Marked items are pulled at the check stage rather than sent back for you to find. Re-treatment first, replacement only if it fails.
• Wax is lifted before wash, cold and mechanically — a hot cycle is what makes candle wax permanent.

Same round, same invoice. Chef jackets, aprons, trousers, oven cloths and kitchen cloths are collected with the table linen — there is no second supplier and no second delivery day to remember.

• Whites come back on hangers, ready to hang up — which is the only state a chef jacket is useful in.
• Cloths are bagged by type — glass, oven, waiter — so the right cloth is where it should be before service starts.
• Sizes are held in stock, so hiring someone does not mean borrowing a jacket two sizes out.

One account manager, one invoice. Multi-site operators across Stevenage are the norm rather than the exception, and the round does not change — only the drop list does.

• Each site keeps its own par level. The busy site gets the depth it needs without the quiet one paying for stock it never uses.
• Consolidated billing with a per-site breakdown, so a head office sees one number and each kitchen still sees its own.
• Adding a site later is a change to the drop list, not a new contract or a new supplier relationship.

Outside service, both ways. The SG1 slot is agreed before the account opens and does not move week to week — it is a fixed place on a round, not a two-hour window that lands mid-lunch.

• Access around Stevenage is planned into the route rather than discovered on the day. Loading restrictions and one-way systems are the reason most suppliers drift late here.
• Deliveries land before the doors open, which is the difference between laying up calmly and laying up at speed.
• If a run is disrupted — a road closure, a breakdown — we come back the same day. At 23.8 miles that is a decision, not a logistics exercise.

The weekend sets the level. Stock that only just covers midweek runs out exactly when the room is full and nobody has time to notice.

• We count a real week in Stevenage — not an estimate, and not the number inherited from whoever quoted before us.
• Reviewed after a full month and changed if the first number was wrong. It often is, in both directions.
• Seasonal swing is expected — SG1 trade moves across the year, and the par level should move with it rather than being agreed once and forgotten.

Either, and mixed accounts are normal. Hire from us, or we launder stock you already own — the SG1 round collects both the same way and on the same docket.

• Owned stock stays yours. What you bought, you keep — including the items we would not have chosen.
• Hire covers replacement — the cost of a cloth reaching the end of its life sits with us, not with you.
• Most Stevenage accounts run both: hired table linen where volume is high, owned chef whites where the branding matters.

No minimum order. Stevenage is already on the round, so a small account costs us a stop rather than a journey — which is exactly why some suppliers quote a minimum here and we do not.

• Cafés and bars sit alongside restaurants on the same run, and a 24-cover room is priced on what it actually uses.
• No tie-in and no volume threshold — a slow month does not move you onto a worse rate.
• Growing later is a par-level change, not a renegotiation — adding a second flat does not reopen the contract.
• No exit fee. If it is not working, you say so and we collect our stock.