Restaurant Linen In Dorking Collected On Round

22 restaurants in Dorking sit inside the area we already collect from, 22.8 miles from our Wembley plant. Alongside them, 22 cafés and 15 pubs and bars are on the same run.

• Shared with Westhumble, Box Hill and Brockham — the round already passes, so you are joining a journey rather than paying for a new one.
• 7 days collections, set once with you, then kept — not re-planned each morning by a scheduling system.
• a 22.8-mile round trip means a problem is a second trip that day rather than a note on next week's sheet.

It depends entirely on the mark. Oil, wine and wax behave differently in a wash, and treating them the same is how cloths come back looking tired after a season.

• Items are sorted before washing, not after. Mixing table linen with kitchen cloths is the single fastest way to grey a white.
• Marked items are pulled at the check stage rather than sent back for you to find. Re-treatment first, replacement only if it fails.
• Wax is lifted before wash, cold and mechanically — a hot cycle is what makes candle wax permanent.

Front of house and back of house, one collection. Whites and cloths travel with the tablecloths, on one docket and one bill.

• Whites come back on hangers, ready to hang up — which is the only state a chef jacket is useful in.
• Cloths are bagged by type — glass, oven, waiter — so nothing needs sorting at the pass during setup.
• Sizes are held in stock, so a new starter on Monday is not waiting until the following week for a jacket that fits.

One contact for all of them. Running several Mole Valley sites through one account is the common case here, not a special arrangement.

• Each site keeps its own par level. Sites are sized individually, because an average across two very different rooms is wrong for both.
• Consolidated billing on one invoice, itemised by site — one number for finance, the detail for whoever asks.
• Adding a site later is a change to the drop list, not a new contract or a new supplier relationship.

Outside service, both ways. The RH4 slot is agreed before the account opens and does not move week to week — it is a fixed place on a round, not a two-hour window that lands mid-lunch.

• Access around Dorking West is planned into the route rather than discovered on the day. Loading restrictions and one-way systems are the reason most suppliers drift late here.
• Deliveries land before the doors open, which is the difference between laying up calmly and laying up at speed.
• If a run is disrupted — a road closure, a breakdown — a 22.8-mile plant means the fix is hours away rather than days.

The weekend sets the level. Stock that only just covers midweek runs out exactly when the room is full and nobody has time to notice.

• We count a real week in Dorking — because the figure that matters is what you actually get through, not what you ordered.
• Reviewed after a full month once there is real data rather than a first guess — at no cost either way.
• Seasonal swing is expected — RH4 trade moves across the year, and the par level should move with it rather than being agreed once and forgotten.

Both, and most Dorking accounts run both. Hired table linen where volume is high, owned whites where the branding matters.

• Owned stock stays yours. Nothing is bought back or written off to make a contract look tidier, and you keep every item you already paid for.
• Hire covers replacement — wear, loss and staining are ours to carry rather than a line that appears on your invoice each quarter.
• Most Dorking accounts run both: hired table linen where volume is high, owned chef whites where the branding matters.

No, and no tie-in either. A 24-cover room in Dorking is a stop on an existing run, not a trip we have to justify.

• Cafés and bars sit alongside restaurants and are priced the same way: on usage, not on category.
• No tie-in and no volume threshold — a slow month does not move you onto a worse rate.
• Growing later is a par-level change, not a renegotiation — adding a second flat does not reopen the contract.
• No exit fee. If it is not working, you say so and we collect our stock.