Commercial Linen In Westcott Collected On Round

Yes — Westcott sits on the RH4 round, 23.7 miles from our Wembley plant. and 2 pubs and bars are on the same run.

• Shared with Wotton, Abinger and Dorking — they sit on the same run, so an extra stop costs us minutes rather than miles — and that is what keeps a small account viable here.
• 7 days collections, in a window agreed when the account opens rather than assigned by a routing system on the morning.
• a 23.7-mile round trip keeps the recovery window short — the plant is close enough to come back.

Kitchen soil is treated as kitchen soil. Grease, red wine, oil and candle wax each need a different combination of temperature, dwell time and chemistry, and no single programme gets all four out.

• Items are sorted before washing, not after. Sorting after the wash is too late; the grease has already moved.
• Marked items are pulled at the check stage rather than sent back for you to find. Re-treatment first, replacement only if it fails.
• Wax is lifted before wash, not melted through the fabric by a hot cycle, which is what sets it permanently.

Front of house and back of house, one collection. Whites and cloths travel with the tablecloths, on one docket and one bill.

• Whites come back on hangers, ready to hang up — which is the only state a chef jacket is useful in.
• Cloths are bagged by type — glass, oven, waiter — so nothing needs sorting at the pass during setup.
• Sizes are held in stock, and a change of size is a phone call rather than a reorder.

One contact for all of them. Running several Mole Valley sites through one account is the common case here, not a special arrangement.

• Each site keeps its own par level. The busy site gets the depth it needs without the quiet one paying for stock it never uses.
• Consolidated billing with a per-site breakdown, so a head office sees one number and each kitchen still sees its own.
• Adding a site later is a change to the drop list, not a new contract or a new supplier relationship.

Never during service. Your RH4 slot is fixed when the account opens, so it is a standing appointment rather than a window someone assigns you on the day.

• Deliveries land before the doors open, so setup starts with a full cupboard instead of a count of what survived last night.
• If a run is disrupted — a road closure, a breakdown — a 23.7-mile plant means the fix is hours away rather than days.

The weekend sets the level. Stock that only just covers midweek runs out exactly when the room is full and nobody has time to notice.

• We count a real week in Westcott — not an estimate, and not the number inherited from whoever quoted before us.
• Reviewed after a full month of live usage and adjusted, with no renegotiation and no change fee.
• Seasonal swing is expected — RH4 trade moves across the year, and the par level should move with it rather than being agreed once and forgotten.

Either, and mixed accounts are normal. Hire from us, or we launder stock you already own — the RH4 round collects both the same way and on the same docket.

• Owned stock stays yours. What you bought, you keep — including the items we would not have chosen.
• Hire covers replacement — wear, loss and staining are ours to carry rather than a line that appears on your invoice each quarter.
• Most Westcott accounts run both: hired table linen where volume is high, owned chef whites where the branding matters.

No minimum order. Westcott is already on the round, so a small account costs us a stop rather than a journey — which is exactly why some suppliers quote a minimum here and we do not.

• Cafés and bars sit alongside restaurants and are priced the same way: on usage, not on category.
• No tie-in and no volume threshold attached to the quote. The price you agree is the price at any volume.
• Growing later is a par-level change, not a renegotiation — adding a second flat does not reopen the contract.
• No exit fee. If it is not working, you say so and we collect our stock.