Commercial Linen In Westcott Collected On Round

Yes — Westcott sits on the RH4 round, 23.7 miles from our Wembley plant.

• Shared with Wotton, Abinger and Dorking — adding you changes the schedule, not the route.
• A missed window here is picked up on the next round rather than the next week, because of that distance.

Settled at the audit, written onto the RH4 round sheet, and not revisited on the day.

• Loading bay, service lift or back entrance — chosen with housekeeping rather than assumed from the front elevation.
• Nine times in ten, a missed first collection is an access problem — not the laundry, not the van, the door.
• Distance does not appear on the invoice — you are joining an existing journey rather than paying for a new one, which is why a small Westcott account is still worth having.
• Holiday cover does not reset the arrangement — the arrangement survives a change of driver, which is when most suppliers slip.

At our own plant in Wembley, 23.7 miles from Westcott. No third party, no white-labelling, no surprises about where your linen spent the night.

• A missed window here is picked up on the next round rather than the next week.
• One process, one audit — ISO 9001 and per-load temperature logs mean something because everything runs through the same building.
• You can visit. It is an hour out of your day and it answers most of the questions on this page.
• One site means one standard — we own the plant, so a complaint has one address rather than two.

Both are available, and moving between them does not mean a new account.

• On hire we hold and replace the stock, so nothing is tied up in sheets.
• Wash-only keeps your linen yours, with damaged items flagged rather than quietly retired.
• Mixed is common — most properties end up somewhere between the two.
• Hire covers replacement — the par level does not quietly drop over a season while nobody is counting.

A linen audit, an agreed par level, and a collection day. The nearest hotels we already collect from are the 1 in Wotton, 0.6 miles away, on the same run.

• No tender and no tie-in — thirty days notice, no exit fee.
• Par levels set per room type, so housekeeping never opens an empty cupboard.
• The audit is free and carries no obligation.
• Your notice period is our problem, not yours — the count happens whenever suits; the round starts when you are free.

A standing slot, 7 days — fixed, not 'sometime that morning'.

• Same driver each week — familiar faces make short conversations, and short conversations keep the round on time.
• Planned around check-out, not against it — the van should not be waiting on your team.
• Changeable — tell the account manager and it changes that week.
• Recovery is same-day, not next-round — A missed window here is picked up on the next round rather than the next week.

Yes. Separate accounts for sites on the same round is a billing habit, not a requirement.

• One account manager across every Mole Valley site.
• One invoice, consolidated but itemised — one payment, full visibility.
• Par stock tracked per site — the usual multi-property problem is linen drifting between buildings and being paid for twice.
• One invoice, itemised by property — so nobody reconciles it by hand at the end of the month.

No minimum. The van is in RH4 regardless — you are not the reason for the journey.

• Same turnaround regardless of size — a six-room guest house gets what a 200-room hotel gets.
• No small-volume premium, and no rounding up to a notional minimum.
• Seasonal properties welcome — no reconnection fee, no renegotiation each spring.
• Nothing to escape from — no notice period dressed up as a minimum term.