Hotel Linen In Dorking Collected On Round

Yes — Dorking sits on the RH4 round, 22.8 miles from our Wembley plant.

• Shared with Westhumble, Box Hill and Brockham — the same vehicle covers them, which is why we can add a property here without moving anyone else's slot.
• The driver knows the roads around Dorking West, Dorking and Dorking Deepdene — route knowledge is most of what separates a kept window from a missed one.
• A missed window here is picked up on the next round rather than the next week, because of that distance.

A standing slot, 7 days — a time, not a window.

• Same driver each week — continuity matters more here than most suppliers admit.
• Planned around check-out, so linen leaves as rooms are stripped.
• Changeable — tell the account manager and it changes that week.
• Recovery is same-day, not next-round — the plant is 22.8 miles away, so a disrupted run is a second trip rather than a note on next week's schedule.

Yes, and it is usually cheaper and simpler than separate accounts.

• One account manager across every Mole Valley site.
• One invoice, broken down per property so you can still see where it goes.
• Par stock tracked per site — without it, stock migrates to whichever site shouts loudest.
• One invoice, itemised by property — the total and the split, on the same document.

No minimum. Minimums exist to cover a dedicated trip. This is not one.

• Same turnaround regardless of size — a six-room guest house gets what a 200-room hotel gets.
• No small-volume premium, because you are not the reason the van is on the road.
• Seasonal properties welcome — we would rather hold the slot than lose the relationship.
• Nothing to escape from — no notice period dressed up as a minimum term.

Settled at the audit, written onto the RH4 round sheet, and not revisited on the day.

• Loading bay, service lift or back entrance — chosen with housekeeping rather than assumed from the front elevation.
• Timed around Dorking West so the van is not arriving into the worst of it.
• This is where new suppliers come unstuck — not the laundry, not the van, the door.
• No delivery surcharge for the distance — you are joining an existing journey rather than paying for a new one, which is why a small Dorking account is still worth having.
• Relief drivers get the same notes — you should not have to re-explain the building every August.

At our own plant in Wembley, 22.8 miles from Dorking. One building, ours, every load.

• A missed window here is picked up on the next round rather than the next week.
• One process, one audit — ISO 9001 and per-load temperature logs mean something because everything runs through the same building.
• You can visit. It is an hour out of your day and it answers most of the questions on this page.
• Nothing is passed to a third party — subcontracting is where consistency goes, because the second plant washes to its own schedule rather than to yours.

Both are available, and moving between them does not mean a new account.

• On hire we hold and replace the stock, which takes linen off your balance sheet entirely.
• Wash-only keeps your linen yours, useful where the stock is branded or a particular weave.
• Mixed is common — most properties end up somewhere between the two.
• Wear and loss sit with us — the par level does not quietly drop over a season while nobody is counting.

A linen audit, an agreed par level, and a collection day.

• No tender and no tie-in — you stay because it works, or you leave in a month.
• Par levels set per room type, so housekeeping never opens an empty cupboard.
• The audit is free and carries no obligation.
• You do not have to be out of contract — if you are tied in, we plan the start date around it. The audit and the plan cost you nothing either way.