Commercial Linen In Capel Collected To Schedule

Yes — Capel sits on the RH5 round, 28.1 miles from our Wembley plant.

• Shared with Holmwood, Charlwood and Abinger Common — one van, one run, which is what keeps the cost of a small account sensible.
• The driver knows the roads around Ockley — route knowledge is most of what separates a kept window from a missed one.
• Collections here run to scheduled days, agreed when the account opens, because of that distance.

Yes, and it is usually cheaper and simpler than separate accounts.

• One account manager across every Mole Valley site.
• One invoice, consolidated but itemised — one payment, full visibility.
• Par stock tracked per site — without it, stock migrates to whichever site shouts loudest.
• One invoice, itemised by property — so nobody reconciles it by hand at the end of the month.

No minimum. Minimums exist to cover a dedicated trip. This is not one.

• Same turnaround regardless of size — the process does not know how many rooms you have.
• No small-volume premium, and no rounding up to a notional minimum.
• Seasonal properties welcome — no reconnection fee, no renegotiation each spring.
• Nothing to escape from — the arrangement holds because it works, not because it is signed.

Settled at the audit, written onto the RH5 round sheet, and not revisited on the day.

• Loading bay, service lift or back entrance — recorded against the account so a relief driver has it too.
• Timed around Ockley and the traffic that comes with it.
• This is where new suppliers come unstuck — and it is entirely avoidable with one site visit.
• Distance does not appear on the invoice — a shared run is what makes 28.1 miles affordable for a property of any size.
• It is recorded against the account, not a person — access details live on the round sheet, so a stand-in is not knocking on the front door.

At our own plant in Wembley, 28.1 miles from Capel. No third party, no white-labelling, no surprises about where your linen spent the night.

• Collections here run to scheduled days, agreed when the account opens.
• One process, one audit — ISO 9001 and per-load temperature logs mean something because everything runs through the same building.
• You can visit. We would rather show you than write about it.
• One site means one standard — subcontracting is where consistency goes, because the second plant washes to its own schedule rather than to yours.

Either, and you can change later without changing supplier.

• On hire we hold and replace the stock, which takes linen off your balance sheet entirely.
• Wash-only keeps your linen yours, with damaged items flagged rather than quietly retired.
• Mixed is common — hire the towelling, wash-only the bedding.
• Stock ageing is our cost, not yours — the par level does not quietly drop over a season while nobody is counting.

A linen audit, an agreed par level, and a collection day. The nearest hotels we already collect from are the 1 in Abinger, 4.4 miles away, on the same run.

• No tender and no tie-in — a contract only protects a supplier who expects the service to slip.
• Par levels set per room type, so housekeeping never opens an empty cupboard.
• The audit is free — most operators find out what they are losing, which is worth the hour on its own.
• Your notice period is our problem, not yours — we work to your notice, not against it.

A standing slot, 7 days — the same time each week, which is the point.

• Same driver each week — so housekeeping hands over to someone who knows the property.
• Planned around check-out, which keeps dirty linen out of your corridors.
• Changeable — seasons shift, occupancy shifts, the slot can shift with them.
• If we miss it, we come back — the plant is 28.1 miles away, so a disrupted run is a second trip rather than a note on next week's schedule.