Commercial Linen In Capel Collected To Schedule

Yes — Capel sits on the RH5 round, 7 days, 28.1 miles from our Wembley plant.

• Shared with Holmwood, Charlwood and Abinger Common — one van, one run, which is what keeps a single-site account sensible to price.
• The driver knows the streets around Ockley — route knowledge is most of what separates a kept window from a missed one.
• Collections here run to scheduled days, agreed when the account opens, because Capel is only 28.1 miles out.

It is the wash, not the cloth. A cycle built for table linen leaves them behind.

• Cafe cloths and aprons run on their own classification — not as the tail end of a kitchen load.
• Milk protein needs the right temperature, not just a hotter one — overheating fixes the stain instead of lifting it.
• Grey whites are usually a wash problem, not an age problem — if stock is replaced every few months, the cycle is wrong.

No long-term tie-in and no exit fee.

• Terms flex with seasonal demand — Capel in February and Capel in July are different businesses, and the account should say so.
• Nothing needs you to be out of your current contract first — the count and the quote commit you to nothing.
• Stock arrives before the old supplier is stood down — the two overlap by design.

No minimum, on any line. A single-site independent cafe in Capel is an ordinary account for us.

• Small sites go on the same RH5 round — the journey is already happening; you are a stop on it.
• 1 cafes around RH5 are already on it — which is why the timings suit opening rather than check-out.
• Volume changes are expected — we adjust rather than hold you to a winter figure.

Both, and mixed accounts are normal. One collection covers whichever way each line is set up.

• Hire — we own the stock, replace it as it wears and keep the par count topped up.
• Wash-only — item for item, never substituted.
• Plenty of cafes do both — branding matters on the apron, rarely on the tea towel behind the counter.

Tell your account manager and collections here run to scheduled days, agreed when the account opens.

• If it happens twice, the par count is wrong — and resetting it is our job, not a favour.
• Most Capel cafes are not short of linen overall — they are short of it on two predictable days, which is a counting problem rather than a volume one.
• Seasonal swings are planned in — Capel in December is not Capel in February, and the par count should know that.

No. Kitchen cloths and table linen go on the same RH5 collection and the same invoice.

• No second supplier and no second delivery day — the round does not change when the kitchen opens.
• Chef whites, oven cloths and table linen — added as lines, not as a new agreement.
• If the kitchen is the bigger half — the restaurant page explains pricing by covers rather than by counter.

Before you open, because that is how the RH5 round is ordered. Cafes open earlier than almost anything else we serve.

• The time is agreed when the account opens — it goes on the round sheet, not into a delivery window.
• Timed around Ockley and the traffic that comes with it.
• If a drop is missed, collections here run to scheduled days, agreed when the account opens.