Cafe Linen In Dorking On The Morning Round

Yes — Dorking sits on the RH4 round, 7 days, 22.8 miles from our Wembley plant.

• Shared with Westhumble, Box Hill and Brockham — one van, one run, which is what keeps a single-site account sensible to price.
• The driver knows the streets around Dorking West, Dorking and Dorking Deepdene — route knowledge is most of what separates a kept window from a missed one.
• A missed window here is picked up on the next round rather than the next week, because Dorking is only 22.8 miles out.

That is the point of putting Dorking on the RH4 round rather than a separate trip. Cafes open earlier than almost anything else we serve.

• The time is agreed when the account opens — not left to whenever the van happens to reach Dorking.
• Timed around Dorking West and the traffic that comes with it.
• If a drop is missed, a missed window here is picked up on the next round rather than the next week.

Because cafe soil is chemically different from kitchen soil. A cycle built for table linen leaves them behind.

• Cafe cloths and aprons run on their own classification — rather than whatever the machine was doing before.
• Milk protein needs the right temperature, not just a hotter one — too hot sets it into the fibre.
• Grey whites are usually a wash problem, not an age problem — a Dorking cafe buying aprons three times a year is paying for a bad cycle, not for wear.

No long-term tie-in and no exit fee.

• Terms flex with seasonal demand — Dorking in February and Dorking in July are different businesses, and the account should say so.
• Nothing needs you to be out of your current contract first — we will count your week while you are still under someone else.
• Stock arrives before the old supplier is stood down — so there is never a morning in Dorking with nothing clean.

No minimum, on any line. Most of what we collect in RH4 is exactly that size.

• Small sites go on the same RH4 round — the journey is already happening; you are a stop on it.
• 22 cafes around RH4 are already on it — which is why the timings suit opening rather than check-out.
• Volume changes are expected — we adjust rather than hold you to a winter figure.

Both, and mixed accounts are normal. One collection covers whichever way each line is set up.

• Hire — stock, replacement and par management are ours; you never reorder.
• Wash-only — your own branded aprons come back to you, the same items, not pooled.
• Plenty of cafes do both — branding matters on the apron, rarely on the tea towel behind the counter.

Tell your account manager and a missed window here is picked up on the next round rather than the next week.

• If it happens twice, the par count is wrong — we reset it against what you actually used, not what was estimated at setup.
• Most Dorking cafes are not short of linen overall — they are short of it on two predictable days, which is a counting problem rather than a volume one.
• Seasonal swings are planned in — Dorking in December is not Dorking in February, and the par count should know that.

No. Kitchen cloths and table linen go on the same RH4 collection and the same invoice.

• No second supplier and no second delivery day — because the menu grew.
• Chef whites, oven cloths and table linen — priced per item on the account you already have.
• 22 restaurants around RH4 are on this round too — we are not learning kitchen work on your account.