Cafe Linen In Westhumble On The Morning Round

Yes — Westhumble sits on the RH5 round, 7 days, 21.4 miles from our Wembley plant.

• Shared with Box Hill, Mickleham and Dorking — the same vehicle covers them, which is why a counter here can be added without moving anyone else.
• The driver knows the streets around Dorking and Box Hill & Westhumble — the same crew runs it weekly, so nobody is reading a map on your doorstep.
• A missed window here is picked up on the next round rather than the next week, because Westhumble is only 21.4 miles out.

No. Kitchen cloths and table linen go on the same RH5 collection and the same invoice.

• No second supplier and no second delivery day — because the menu grew.
• Chef whites, oven cloths and table linen — priced per item on the account you already have.
• 3 restaurants around RH5 are on this round too — we are not learning kitchen work on your account.

That is the point of putting Westhumble on the RH5 round rather than a separate trip. Cafes open earlier than almost anything else we serve.

• The time is agreed when the account opens — and a relief driver inherits it with the route.
• Timed around Dorking so the van is not arriving into the worst of it.
• If a drop is missed, a missed window here is picked up on the next round rather than the next week.

Coffee oil, milk protein and syrup are not the same soil as food-service linen. On a general cycle they build up and whites dull within weeks.

• Cafe cloths and aprons run on their own classification — not as the tail end of a kitchen load.
• Milk protein needs the right temperature, not just a hotter one — overheating fixes the stain instead of lifting it.
• Grey whites are usually a wash problem, not an age problem — replacement rate is the clearest signal the classification is off.

No long-term tie-in and no exit fee.

• Terms flex with seasonal demand — you are not held to a peak figure through a quiet quarter.
• Nothing needs you to be out of your current contract first — there is no cost to finding out what it would look like.
• Stock arrives before the old supplier is stood down — so there is never a morning in Westhumble with nothing clean.

No minimum, on any line. A one-site independent is the normal shape of a cafe account.

• Small sites go on the same RH5 round — which is why size barely moves the per-item price.
• 4 cafes around RH5 are already on it — so the round is built for counters, not bolted on to a hotel run.
• Volume changes are expected — a quiet January in Westhumble and a busy July are the same account.

Both, and mixed accounts are normal. The two sit on one invoice and one round.

• Hire — stock, replacement and par management are ours; you never reorder.
• Wash-only — the same garments that left Westhumble, tracked, never swapped into a pool.
• Plenty of cafes do both — branding matters on the apron, rarely on the tea towel behind the counter.

Tell your account manager and a missed window here is picked up on the next round rather than the next week.

• If it happens twice, the par count is wrong — and resetting it is our job, not a favour.
• Most Westhumble cafes are not short of linen overall — the shortage has a shape, and the shape is Saturday.
• Seasonal swings are planned in — Westhumble in December is not Westhumble in February, and the par count should know that.