Hotel Linen In Westhumble Collected On Round

Yes — Westhumble sits on the RH5 round, 21.4 miles from our Wembley plant.

• Shared with Box Hill, Mickleham and Dorking — the same vehicle covers them, which is why we can add a property here without moving anyone else's slot.
• The driver knows the roads around Dorking and Box Hill & Westhumble — which sounds trivial until a supplier who does not misses a morning.
• A missed window here is picked up on the next round rather than the next week, because of that distance.

A linen audit, an agreed par level, and a collection day.

• No tender and no tie-in — a contract only protects a supplier who expects the service to slip.
• Par levels set per room type, and revisited once we have seen a full month of real usage.
• The audit is free — most operators find out what they are losing, which is worth the hour on its own.
• Nothing needs to end first — if you are tied in, we plan the start date around it. The audit and the plan cost you nothing either way.

A standing slot, 7 days — a time, not a window.

• Same driver each week — familiar faces make short conversations, and short conversations keep the round on time.
• Planned around check-out, not against it — the van should not be waiting on your team.
• Changeable — seasons shift, occupancy shifts, the slot can shift with them.
• A missed slot is not a lost week — the plant is 21.4 miles away, so a disrupted run is a second trip rather than a note on next week's schedule.

Yes. Separate accounts for sites on the same round is a billing habit, not a requirement.

• One account manager across every Mole Valley site.
• One invoice, broken down per property so you can still see where it goes.
• Par stock tracked per site — so a quiet property does not quietly fund a busy one.
• Finance sees one number, each site sees its own — which is what stops one busy property quietly subsidising a quiet one.

No minimum. The round is already passing, which is the whole reason we can say that.

• Same turnaround regardless of size — the process does not know how many rooms you have.
• No small-volume premium, and no rounding up to a notional minimum.
• Seasonal properties welcome — collections pause and restart without closing the account.
• Nothing to escape from — if it is not working, you say so and we collect our stock. A contract you cannot leave is a contract we would rather not have.

Worked out with your team in advance — we would rather ask twice than guess once.

• Loading bay, service lift or back entrance — chosen with housekeeping rather than assumed from the front elevation.
• Timed around Dorking so the van is not arriving into the worst of it.
• Nine times in ten, a missed first collection is an access problem — not the laundry, not the van, the door.
• The mileage is not billed back to you — a shared run is what makes 21.4 miles affordable for a property of any size.
• It is recorded against the account, not a person — you should not have to re-explain the building every August.

At our own plant in Wembley, 21.4 miles from Westhumble. Nothing is subcontracted to a third site.

• A missed window here is picked up on the next round rather than the next week.
• One process, one audit — ISO 9001 and per-load temperature logs mean something because everything runs through the same building.
• You can visit. Clients who come tend to sign.
• The chain is short on purpose — a supplier who cannot tell you which building your linen is in cannot promise you much about how it was washed.

Both are available, and moving between them does not mean a new account.

• On hire we hold and replace the stock, including the spares you would otherwise be storing.
• Wash-only keeps your linen yours, processed to the same spec.
• Mixed is common — hire the towelling, wash-only the bedding.
• Wear and loss sit with us — greying, fraying and losses are carried by us rather than appearing on your invoice each quarter, which is usually the larger number over a year.