Cafe Linen In Bookham On The Morning Round

Yes — Bookham sits on the KT23 round, 7 days, 19.8 miles from our Wembley plant.

• Shared with Effingham, Fetcham and Mickleham — adding you changes the schedule, not the route.
• The driver knows the streets around Bookham — route knowledge is most of what separates a kept window from a missed one.
• A missed window here is picked up on the next round rather than the next week, because of that distance.

Both, and mixed accounts are normal. Plenty of Bookham accounts run half and half.

• Hire — we own the stock, replace it as it wears and keep the par count topped up.
• Wash-only — item for item, never substituted.
• Plenty of cafes do both — branding matters on the apron, rarely on the tea towel behind the counter.

Tell your account manager and a missed window here is picked up on the next round rather than the next week.

• If it happens twice, the par count is wrong — a second shortage is a counting error, and we correct it.
• Most Bookham cafes are not short of linen overall — they are short of it on two predictable days, which is a counting problem rather than a volume one.
• Seasonal swings are planned in — Bookham in December is not Bookham in February, and the par count should know that.

No. Kitchen cloths and table linen go on the same KT23 collection and the same invoice.

• No second supplier and no second delivery day — one account covers both sides of the counter.
• Chef whites, oven cloths and table linen — priced per item on the account you already have.
• 5 restaurants around KT23 are on this round too — the kitchen classification already runs on it weekly.

That is the point of putting Bookham on the KT23 round rather than a separate trip. Cafes open earlier than almost anything else we serve.

• The time is agreed when the account opens — and a relief driver inherits it with the route.
• Timed around Bookham because that is where the delay actually happens.
• If a drop is missed, a missed window here is picked up on the next round rather than the next week.

Because cafe soil is chemically different from kitchen soil. A cycle built for table linen leaves them behind.

• Cafe cloths and aprons run on their own classification — not as the tail end of a kitchen load.
• Milk protein needs the right temperature, not just a hotter one — past a point, heat bonds the protein to the cloth.
• Grey whites are usually a wash problem, not an age problem — if stock is replaced every few months, the cycle is wrong.

No long-term tie-in and no exit fee.

• Terms flex with seasonal demand — Bookham in February and Bookham in July are different businesses, and the account should say so.
• Nothing needs you to be out of your current contract first — the count and the quote commit you to nothing.
• Stock arrives before the old supplier is stood down — the two overlap by design.

No minimum, on any line. A one-site independent is the normal shape of a cafe account.

• Small sites go on the same KT23 round — which is why size barely moves the per-item price.
• 7 cafes around KT23 are already on it — the vehicle is sized for this kind of work rather than adapted to it.
• Volume changes are expected — we adjust rather than hold you to a winter figure.