Gym & Spa Towels In Bookham On The Leisure Round

Yes — Bookham sits on the KT23 round, 7 days, 19.8 miles from our Wembley plant.

• Shared with Effingham, Fetcham and Mickleham — one van, one run, which is what keeps a single studio sensible to price.
• The driver knows the streets around Bookham — which matters when the drop has to land before the evening rush.
• A missed window here is picked up on the next round rather than the next week, because Bookham is only 19.8 miles out.
• Multi-site operators run on staggered days, so no club is left short while another is being collected from.

Both, and mixed accounts are normal. One collection covers whichever way each line is set up.

• Hire — we own the stock, replace what wears out and carry the cost of a towel that greys in month two.
• Wash-only — the same towels that left Bookham, never swapped into general stock.
• Most clubs split it — hired gym towels where nobody reads a label, own-branded robes in the spa where the branding is the point.
• You can move a line between the two later — without reopening the account.

Yes. One collection, two specifications. Volume on one side of the building, finish on the other.

• Robes are laundered to keep their handle — softness is the point on a robe, and it is achieved by the wash rather than by softener.
• Bath mats run on a heavier classification — than towelling, and mixing the two shortens the life of both.
• One collection, one invoice — no second supplier for the spa side.
• Hotel spas are a normal account — with one account manager across both.

No long-term tie-in and no exit fee. The account should hold because it works, not because leaving is expensive.

• Terms flex with seasonal demand — rather than holding you to a January volume through a quiet August.
• Nothing needs you to be out of your current contract first — the count and the quote commit you to nothing.
• Stock arrives before the old supplier is stood down — so there is never a Bookham evening with an empty rack.
• If it is not working, say so — we would rather correct the account than lose it.

It is oil left in the fibre, not the towel being old. The towel smells fine cold and dry, then smells again once it is warm and damp — which a member notices before you do.

• Gym towelling runs on its own classification — the programme is chosen for body oil rather than inherited from whatever ran before.
• Oil needs a different temperature from sweat — and softener makes it worse by coating the fibre, which is why we do not use it on gym stock.
• Towels that stop absorbing are usually over-softened, not worn out — and the fix costs nothing but a change of classification.
• Every load is temperature logged — so there is a record behind the classification rather than an assurance.

Shrinkage is normal and predictable. We plan for it rather than dispute it.

• Expected loss is built into the par count at setup — so the rack does not empty because the maths assumed nothing walked.
• You get the actual numbers each cycle — rather than a running balance nobody can reconcile.
• A sudden jump in loss is worth knowing about — it usually means a change on the floor rather than a laundry problem.
• On hire, fair wear is our cost — greying and thinning are ours to replace.

Priced on your peak and your member numbers, not off a rate card. Two clubs with the same membership can differ twofold in towel usage depending on the floor.

• We count a real week in Bookham before quoting — the invoice records what you were sold, not what you used.
• The count includes January — a Bookham club quoted off an August week runs short in the month that matters.
• No minimum order — a small Bookham studio pays the same per towel as a club ten times the size.
• The count and the quote cost nothing — there is no cost to finding out what it would look like.

By counting against your peak rather than your daily average. Towel demand does not spread evenly across opening hours — it stacks, and an average hides exactly that.

• We count on site at the time it matters — the invoice records what you were sold, not what the rack needed.
• A Monday evening and a Sunday morning are different businesses — the par level has to survive both, so it is set against the worse of the two.
• January is planned in — the one spike everyone knows is coming is the one worth building into the count.
• If you run short twice, the count is wrong — a second shortage is a counting error, not bad luck.