Table Linen In Aylesford Collected To Schedule

3 restaurants in Aylesford sit inside the area we already collect from, 37.6 miles from our Wembley plant. Alongside them, 4 cafés and 6 pubs and bars are on the same run.

• Shared with Ditton, Snodland and Maidstone — one vehicle covers them, which is why we can add a kitchen here without adding a journey, and why the price does not carry a delivery surcharge.
• 7 days collections, set once with you, then kept — not re-planned each morning by a scheduling system.
• a 37.6-mile round trip keeps the recovery window short — the plant is close enough to come back.

Kitchen soil is treated as kitchen soil. Grease, red wine, oil and candle wax each need a different combination of temperature, dwell time and chemistry, and no single programme gets all four out.

• Items are sorted before washing, not after. Sorting after the wash is too late; the grease has already moved.
• Marked items are pulled at the check stage so the decision about whether a cloth is still good enough is ours, not yours at 6pm.
• Wax is lifted before wash, cold and mechanically — a hot cycle is what makes candle wax permanent.

Front of house and back of house, one collection. Whites and cloths travel with the tablecloths, on one docket and one bill.

• Whites come back on hangers, ready to hang up — which is the only state a chef jacket is useful in.
• Cloths are bagged by type — glass, oven, waiter — so the right cloth is where it should be before service starts.
• Sizes are held in stock, so hiring someone does not mean borrowing a jacket two sizes out.

One account manager, one invoice. Multi-site operators across Tonbridge and Malling are the norm rather than the exception, and the round does not change — only the drop list does.

• Each site keeps its own par level. The busy site gets the depth it needs without the quiet one paying for stock it never uses.
• Consolidated billing with a per-site breakdown, so a head office sees one number and each kitchen still sees its own.
• Adding a site later is a change to the drop list, not a new contract or a new supplier relationship.

Outside service, both ways. The ME20 slot is agreed before the account opens and does not move week to week — it is a fixed place on a round, not a two-hour window that lands mid-lunch.

• Access around Aylesford is planned into the route rather than discovered on the day. Loading restrictions and one-way systems are the reason most suppliers drift late here.
• Deliveries land before the doors open, so setup starts with a full cupboard instead of a count of what survived last night.
• If a run is disrupted — a road closure, a breakdown — we come back the same day. At 37.6 miles that is a decision, not a logistics exercise.

We size the account on your peak. Averaging a quiet Tuesday with a full Saturday produces a number that is wrong on both nights.

• We count a real week in Aylesford — because the figure that matters is what you actually get through, not what you ordered.
• Reviewed after a full month and changed if the first number was wrong. It often is, in both directions.
• Seasonal swing is expected — ME20 trade moves across the year, and the par level should move with it rather than being agreed once and forgotten.

Both, and most Aylesford accounts run both. Hired table linen where volume is high, owned whites where the branding matters.

• Owned stock stays yours. Nothing is bought back or written off to make a contract look tidier, and you keep every item you already paid for.
• Hire covers replacement — wear, loss and staining are ours to carry rather than a line that appears on your invoice each quarter.
• Most Aylesford accounts run both: hired table linen where volume is high, owned chef whites where the branding matters.

Nothing is too small if you are on the round. Aylesford already is, so the question is what you use, not how much.

• Cafés and bars sit alongside restaurants on the same run, and a 24-cover room is priced on what it actually uses.
• No tie-in and no volume threshold — a slow month does not move you onto a worse rate.
• Growing later is a par-level change, not a renegotiation — adding a second flat does not reopen the contract.
• No exit fee. If it is not working, you say so and we collect our stock.