Hotel Linen In Badshot Lea Collected To Schedule

Yes — Badshot Lea sits on the GU9 round, 30.8 miles from our Wembley plant.

• Shared with Tongham, Seale and Farnham — one van, one run, which is what keeps the cost of a small account sensible.
• Collections here run to scheduled days, agreed when the account opens, because of that distance.

Yes. Separate accounts for sites on the same round is a billing habit, not a requirement.

• One account manager across every Waverley site.
• One invoice, broken down per property so you can still see where it goes.
• Par stock tracked per site — the usual multi-property problem is linen drifting between buildings and being paid for twice.
• Consolidated billing with a per-site breakdown — the total and the split, on the same document.

No minimum. The van is in GU9 regardless — you are not the reason for the journey.

• Same turnaround regardless of size — small accounts are not queued behind large ones.
• No small-volume premium, because you are not the reason the van is on the road.
• Seasonal properties welcome — we would rather hold the slot than lose the relationship.
• Nothing to escape from — if it is not working, you say so and we collect our stock. A contract you cannot leave is a contract we would rather not have.

Worked out with your team in advance — we would rather ask twice than guess once.

• Loading bay, service lift or back entrance — whichever actually works for your building, agreed once and then fixed.
• Nine times in ten, a missed first collection is an access problem — and it is entirely avoidable with one site visit.
• The mileage is not billed back to you — you are joining an existing journey rather than paying for a new one, which is why a small Badshot Lea account is still worth having.
• Holiday cover does not reset the arrangement — you should not have to re-explain the building every August.

At our own plant in Wembley, 30.8 miles from Badshot Lea. One building, ours, every load.

• Collections here run to scheduled days, agreed when the account opens.
• One process, one audit — traceability only works when there is one chain to trace.
• You can visit. It is an hour out of your day and it answers most of the questions on this page.
• The chain is short on purpose — we own the plant, so a complaint has one address rather than two.

Either, and you can change later without changing supplier.

• On hire we hold and replace the stock, including the spares you would otherwise be storing.
• Wash-only keeps your linen yours, processed to the same spec.
• Mixed is common — hire the towelling, wash-only the bedding.
• Stock ageing is our cost, not yours — greying, fraying and losses are carried by us rather than appearing on your invoice each quarter, which is usually the larger number over a year.

A linen audit, an agreed par level, and a collection day.

• No tender and no tie-in — thirty days notice, no exit fee.
• Par levels set per room type, worked out from your occupancy rather than a rule of thumb.
• The audit is free and carries no obligation.
• You do not have to be out of contract — we work to your notice, not against it.

A standing slot, 7 days — the same time each week, which is the point.

• Same driver each week — familiar faces make short conversations, and short conversations keep the round on time.
• Planned around check-out, which keeps dirty linen out of your corridors.
• Changeable — tell the account manager and it changes that week.
• Recovery is same-day, not next-round — Collections here run to scheduled days, agreed when the account opens.