Cafe Linen In Biggin Hill On The Morning Round

Yes — Biggin Hill sits on the TN16 round, 7 days, 22.0 miles from our Wembley plant.

• Shared with Tatsfield, Downe and Keston — one van, one run, which is what keeps a single-site account sensible to price.
• A missed window here is picked up on the next round rather than the next week, because of that distance.

No minimum, on any line. A one-site independent is the normal shape of a cafe account.

• Small sites go on the same TN16 round — which is why size barely moves the per-item price.
• 4 cafes around TN16 are already on it — so the round is built for counters, not bolted on to a hotel run.
• Volume changes are expected — the account flexes rather than holding you to a floor.

Both, and mixed accounts are normal. Plenty of Biggin Hill accounts run half and half.

• Hire — the count is maintained for you, including the items that wear out first.
• Wash-only — your own branded aprons come back to you, the same items, not pooled.
• Plenty of cafes do both — hired glass cloths and tea towels, own-branded aprons on wash-only.

Tell your account manager and a missed window here is picked up on the next round rather than the next week.

• If it happens twice, the par count is wrong — we reset it against what you actually used, not what was estimated at setup.
• Most Biggin Hill cafes are not short of linen overall — the weekly total is fine; the weekend distribution is not.
• Seasonal swings are planned in — Biggin Hill in December is not Biggin Hill in February, and the par count should know that.

No. Kitchen cloths and table linen go on the same TN16 collection and the same invoice.

• No second supplier and no second delivery day — one account covers both sides of the counter.
• Chef whites, oven cloths and table linen — priced per item on the account you already have.
• 4 restaurants around TN16 are on this round too — we are not learning kitchen work on your account.

Yes — the TN16 round is sequenced by opening time. Cafes open earlier than almost anything else we serve.

• The time is agreed when the account opens — and a relief driver inherits it with the route.
• A mid-morning drop missed the shift it was for. We schedule against your opening time, not ours.
• If a drop is missed, a missed window here is picked up on the next round rather than the next week.

Because cafe soil is chemically different from kitchen soil. A cycle built for table linen leaves them behind.

• Cafe cloths and aprons run on their own classification — not as the tail end of a kitchen load.
• Milk protein needs the right temperature, not just a hotter one — too hot sets it into the fibre.
• Grey whites are usually a wash problem, not an age problem — replacement rate is the clearest signal the classification is off.

No long-term tie-in and no exit fee.

• Terms flex with seasonal demand — Biggin Hill in February and Biggin Hill in July are different businesses, and the account should say so.
• Nothing needs you to be out of your current contract first — there is no cost to finding out what it would look like.
• Stock arrives before the old supplier is stood down — you are never between suppliers.