Cafe Linen In Billericay Collected To Schedule

Yes — Billericay sits on the CM12 round, 7 days, 30.5 miles from our Wembley plant.

• Shared with Ingatestone, Basildon and Wickford — the same vehicle covers them, which is why a counter here can be added without moving anyone else.
• The driver knows the streets around Billericay — which matters more at seven in the morning than it does at eleven.
• Collections here run to scheduled days, agreed when the account opens, because Billericay is only 30.5 miles out.

No minimum, on any line. Most of what we collect in CM12 is exactly that size.

• Small sites go on the same CM12 round — so you are not paying for a dedicated trip into Billericay.
• 5 cafes around CM12 are already on it — the vehicle is sized for this kind of work rather than adapted to it.
• Volume changes are expected — we adjust rather than hold you to a winter figure.

Both, and mixed accounts are normal. One collection covers whichever way each line is set up.

• Hire — stock, replacement and par management are ours; you never reorder.
• Wash-only — item for item, never substituted.
• Plenty of cafes do both — hire what nobody sees, keep your own name on what the customer does.

Tell your account manager and collections here run to scheduled days, agreed when the account opens.

• If it happens twice, the par count is wrong — and resetting it is our job, not a favour.
• Most Billericay cafes are not short of linen overall — they are short of it on two predictable days, which is a counting problem rather than a volume one.
• Seasonal swings are planned in — we set them ahead rather than react.

No. Kitchen cloths and table linen go on the same CM12 collection and the same invoice.

• No second supplier and no second delivery day — because the menu grew.
• Chef whites, oven cloths and table linen — added as lines, not as a new agreement.
• 5 restaurants around CM12 are on this round too — so the food side is not an afterthought here.

Yes — the CM12 round is sequenced by opening time. Cafes open earlier than almost anything else we serve.

• The time is agreed when the account opens — it goes on the round sheet, not into a delivery window.
• Timed around Billericay so the van is not arriving into the worst of it.
• If a drop is missed, collections here run to scheduled days, agreed when the account opens.

It is the wash, not the cloth. Run on the wrong programme they accumulate rather than lift.

• Cafe cloths and aprons run on their own classification — not as the tail end of a kitchen load.
• Milk protein needs the right temperature, not just a hotter one — overheating fixes the stain instead of lifting it.
• Grey whites are usually a wash problem, not an age problem — replacement rate is the clearest signal the classification is off.

No long-term tie-in and no exit fee.

• Terms flex with seasonal demand — Billericay in February and Billericay in July are different businesses, and the account should say so.
• Nothing needs you to be out of your current contract first — there is no cost to finding out what it would look like.
• Stock arrives before the old supplier is stood down — the two overlap by design.