Towel Service In Catford On The Leisure Round

Yes — Catford sits on the SE6 round, 7 days, 13.9 miles from our Wembley plant.

• Shared with Lewisham, Rushey Green and Ladywell — the same vehicle covers them, so a club here can be added without moving anyone else.
• The driver knows the streets around Catford, Ladywell and Catford Bridge — route knowledge is most of what separates a kept window from a missed one.
• A missed window here is picked up on the next round rather than the next week, because of that distance.
• 12 clubs and spas around SE6 are already on this round — so the vehicle is sized for towel volume rather than adapted to it.

It is quoted, not tariffed. Towel volume depends on member numbers and how hard the floor turns over, so a published list would be wrong for most clubs.

• We count a real week in Catford before quoting — rather than pricing off your last invoice.
• The count includes January — a Catford club quoted off an August week runs short in the month that matters.
• No minimum order — so a boutique studio is an ordinary account and is priced per item like any other.
• The count and the quote cost nothing — there is no cost to finding out what it would look like.

The par count is set on your busiest two hours, not on an average day. A Catford floor gets through more between five and seven than across the rest of the day combined.

• We count on site at the time it matters — an hour on the Catford floor at peak tells us more than a year of delivery notes.
• A Monday evening and a Sunday morning are different businesses — which is why the count is taken twice rather than once.
• January is planned in — new-year membership is the most predictable spike in the trade and should never be handled as an emergency.
• If you run short twice, the count is wrong — a second shortage is a counting error, not bad luck.

Both, and mixed accounts are normal. One collection covers whichever way each line is set up.

• Hire — the rack is maintained for you, including the towels that fail first.
• Wash-only — the same towels that left Catford, never swapped into general stock.
• Most clubs split it — hired gym towels where nobody reads a label, own-branded robes in the spa where the branding is the point.
• You can move a line between the two later — clubs often start on hire and move the spa side across once branding is settled.

Yes — a gym floor and a spa want opposite things from a towel. The gym side is judged on whether the rack is full; the spa side on how the robe feels.

• Robes are laundered to keep their handle — which is a different process from turning round sweat towels at volume.
• Bath mats run on a heavier classification — than towelling, and mixing the two shortens the life of both.
• One collection, one invoice — no second supplier for the spa side.
• Hotel spas are a normal account — and the hotel laundry page covers how the rooms side is priced.

No long-term tie-in and no exit fee. We would rather keep you on the service than on the paperwork.

• Terms flex with seasonal demand — rather than holding you to a January volume through a quiet August.
• Nothing needs you to be out of your current contract first — the count and the quote commit you to nothing.
• Stock arrives before the old supplier is stood down — you are never between suppliers.
• If it is not working, say so — most problems are a wrong par count or a wrong delivery window, and both are fixable without changing supplier.

Because the wash was wrong, not because the towel is finished. Cold it is fine; warm and damp it is not, and that is after it has reached a member.

• Gym towelling runs on its own classification — not as the tail end of a bed linen load.
• Oil needs a different temperature from sweat — and softener makes it worse by coating the fibre, which is why we do not use it on gym stock.
• Towels that stop absorbing are usually over-softened, not worn out — that is a wash problem, not a replacement problem.
• Every load is temperature logged — so there is a record behind the classification rather than an assurance.

Every Catford club loses towels, and an account that pretends otherwise turns into a monthly argument about counts.

• Expected loss is built into the par count at setup — which is the difference between a working count and an optimistic one.
• You get the actual numbers each cycle — in and out, per collection, so the figure is checkable.
• A sudden jump in loss is worth knowing about — and we would rather flag it than absorb it quietly.
• On hire, fair wear is our cost — not a charge back to you.