Towel Service In City of London On The Leisure Round

Yes — City of London sits on the EC4N round, 7 days, 9.0 miles from our Wembley plant.

• Shared with Walbrook, Cordwainer and Vintry — the same vehicle covers them, so a club here can be added without moving anyone else.
• The driver knows the streets around Mansion House, Old Street and Bank — the same crew runs it weekly, so nobody is looking for your service entrance.
• A missed window here is picked up on the next round rather than the next week, which is what 9.0 miles buys you.
• 35 clubs and spas around EC4N are already on this round — so the vehicle is sized for towel volume rather than adapted to it.

No long-term tie-in and no exit fee. The account should hold because it works, not because leaving is expensive.

• Terms flex with seasonal demand — rather than holding you to a January volume through a quiet August.
• Nothing needs you to be out of your current contract first — there is no cost to finding out.
• Stock arrives before the old supplier is stood down — the two overlap by design.
• If it is not working, say so — most problems are a wrong par count or a wrong delivery window, and both are fixable without changing supplier.

Because sweat and body oil build up in the fibre and a general wash does not shift them. The towel smells fine cold and dry, then smells again once it is warm and damp — which a member notices before you do.

• Gym towelling runs on its own classification — the programme is chosen for body oil rather than inherited from whatever ran before.
• Oil needs a different temperature from sweat — and softener makes it worse by coating the fibre, which is why we do not use it on gym stock.
• Towels that stop absorbing are usually over-softened, not worn out — that is a wash problem, not a replacement problem.
• Every load is temperature logged — and the log sits against your account, not a general plant figure.

Towels walk. The question is whether the account expects it.

• Expected loss is built into the par count at setup — so the rack does not empty because the maths assumed nothing walked.
• You get the actual numbers each cycle — rather than a running balance nobody can reconcile.
• A sudden jump in loss is worth knowing about — a step change in shrinkage is information, not an invoice line.
• On hire, fair wear is our cost — greying and thinning are ours to replace.

There is no honest price list for towel work. Towel volume depends on member numbers and how hard the floor turns over, so a published list would be wrong for most clubs.

• We count a real week in City of London before quoting — the invoice records what you were sold, not what you used.
• The count includes January — which is the one spike everybody knows is coming and most quotes ignore.
• No minimum order — a small City of London studio pays the same per towel as a club ten times the size.
• The count and the quote cost nothing — including while you are still under contract elsewhere.

The par count is set on your busiest two hours, not on an average day. Towel demand does not spread evenly across opening hours — it stacks, and an average hides exactly that.

• We count on site at the time it matters — the invoice records what you were sold, not what the rack needed.
• A Monday evening and a Sunday morning are different businesses — the par level has to survive both, so it is set against the worse of the two.
• January is planned in — a City of London club in January is not the same club in August, and the account should say so.
• If you run short twice, the count is wrong — we reset it against real usage rather than the opening estimate.

Both, and mixed accounts are normal. The two sit on one invoice and one round.

• Hire — stock, replacement and shrinkage planning are ours; you never reorder.
• Wash-only — item for item, never substituted.
• Most clubs split it — hire what nobody looks at, keep your own name on what a member wears.
• You can move a line between the two later — without reopening the account.

Yes — a gym floor and a spa want opposite things from a towel. The gym side is judged on whether the rack is full; the spa side on how the robe feels.

• 1 spas around EC4N are already on the round — so robe work is not something we are learning on your account.
• Bath mats run on a heavier classification — and they are counted separately for the same reason.
• One collection, one invoice — no second supplier for the spa side.
• Hotel spas are a normal account — with one account manager across both.