Hotel Linen In Colliers Wood Collected On Round

Yes — Colliers Wood sits on the SW19 round, 10.9 miles from our Wembley plant.

• Shared with South Wimbledon, Summerstown and Tooting — one van, one run, which is what keeps the cost of a small account sensible.
• The driver knows the roads around Tooting Broadway, Colliers Wood and South Wimbledon — which sounds trivial until a supplier who does not misses a morning.
• A missed window here is picked up on the next round rather than the next week, because of that distance.

Whichever suits the property — and it can change as the property does.

• On hire we hold and replace the stock, including the spares you would otherwise be storing.
• Wash-only keeps your linen yours, useful where the stock is branded or a particular weave.
• Mixed is common — most properties end up somewhere between the two.
• Wear and loss sit with us — greying, fraying and losses are carried by us rather than appearing on your invoice each quarter, which is usually the larger number over a year.

A linen audit, an agreed par level, and a collection day.

• No tender and no tie-in — a contract only protects a supplier who expects the service to slip.
• Par levels set per room type, and revisited once we have seen a full month of real usage.
• The audit is free and carries no obligation.
• You do not have to be out of contract — we work to your notice, not against it.

A standing slot, 7 days — the same time each week, which is the point.

• Same driver each week — so housekeeping hands over to someone who knows the property.
• Planned around check-out, so linen leaves as rooms are stripped.
• Changeable — if the time stops suiting you we move it.
• Recovery is same-day, not next-round — 10.9 miles is close enough that the fix is hours away.

Yes. Separate accounts for sites on the same round is a billing habit, not a requirement.

• One account manager across every Merton site.
• One invoice, with per-site lines, so finance and operations can both use it.
• Par stock tracked per site — so a quiet property does not quietly fund a busy one.
• Consolidated billing with a per-site breakdown — the total and the split, on the same document.

No minimum. The van is in SW19 regardless — you are not the reason for the journey.

• Same turnaround regardless of size — a six-room guest house gets what a 200-room hotel gets.
• No small-volume premium, and no rounding up to a notional minimum.
• Seasonal properties welcome — we would rather hold the slot than lose the relationship.
• You can stop — no notice period dressed up as a minimum term.

Agreed before the first collection, not on the morning.

• Loading bay, service lift or back entrance — recorded against the account so a relief driver has it too.
• Timed around Tooting Broadway so the van is not arriving into the worst of it.
• Nine times in ten, a missed first collection is an access problem — and it is entirely avoidable with one site visit.
• No delivery surcharge for the distance — the round already passes, so an extra stop costs us minutes rather than miles.
• Relief drivers get the same notes — the arrangement survives a change of driver, which is when most suppliers slip.

At our own plant in Wembley, 10.9 miles from Colliers Wood. One building, ours, every load.

• A missed window here is picked up on the next round rather than the next week.
• One process, one audit — ISO 9001 and per-load temperature logs mean something because everything runs through the same building.
• You can visit. We would rather show you than write about it.
• One site means one standard — a supplier who cannot tell you which building your linen is in cannot promise you much about how it was washed.