Towel Service In Coombe On The Leisure Round

Yes — Coombe sits on the KT3 round, 7 days, 10.1 miles from our Wembley plant.

• Shared with Kingston Vale, Norbiton and New Malden — the same vehicle covers them, so a club here can be added without moving anyone else.
• The driver knows the streets around New Malden and Norbiton — which matters when the drop has to land before the evening rush.
• A missed window here is picked up on the next round rather than the next week, because Coombe is only 10.1 miles out.
• 9 clubs and spas around KT3 are already on this round — we are not learning the area on your account.

Yes. One collection, two specifications. The gym side is judged on whether the rack is full; the spa side on how the robe feels.

• Robes are laundered to keep their handle — a robe that feels like a gym towel has been washed like one.
• Bath mats run on a heavier classification — than towelling, and mixing the two shortens the life of both.
• One collection, one invoice — no second supplier for the spa side.
• Hotel spas are a normal account — the bed linen side can go on the same round.

No long-term tie-in and no exit fee. Nothing in the agreement is designed to make leaving awkward.

• Terms flex with seasonal demand — rather than holding you to a January volume through a quiet August.
• Nothing needs you to be out of your current contract first — there is no cost to finding out.
• Stock arrives before the old supplier is stood down — you are never between suppliers.
• If it is not working, say so — most problems are a wrong par count or a wrong delivery window, and both are fixable without changing supplier.

Because sweat and body oil build up in the fibre and a general wash does not shift them. Cold it is fine; warm and damp it is not, and that is after it has reached a member.

• Gym towelling runs on its own classification — the programme is chosen for body oil rather than inherited from whatever ran before.
• Oil needs a different temperature from sweat — softener is the usual culprit: it smells pleasant and stops the towel drying anything.
• Towels that stop absorbing are usually over-softened, not worn out — which means you are replacing stock that had life left in it.
• Every load is temperature logged — and the log sits against your account, not a general plant figure.

Every Coombe club loses towels, and an account that pretends otherwise turns into a monthly argument about counts.

• Expected loss is built into the par count at setup — which is the difference between a working count and an optimistic one.
• You get the actual numbers each cycle — not a statement that only makes sense to us.
• A sudden jump in loss is worth knowing about — it usually means a change on the floor rather than a laundry problem.
• On hire, fair wear is our cost — not a charge back to you.

Priced on your peak and your member numbers, not off a rate card. Two clubs with the same membership can differ twofold in towel usage depending on the floor.

• We count a real week in Coombe before quoting — including the evening peak, which is where every estimate falls over.
• The count includes January — a Coombe club quoted off an August week runs short in the month that matters.
• No minimum order — a small Coombe studio pays the same per towel as a club ten times the size.
• The count and the quote cost nothing — there is no cost to finding out what it would look like.

By counting against your peak rather than your daily average. Towel demand does not spread evenly across opening hours — it stacks, and an average hides exactly that.

• We count on site at the time it matters — an hour on the Coombe floor at peak tells us more than a year of delivery notes.
• A Monday evening and a Sunday morning are different businesses — the par level has to survive both, so it is set against the worse of the two.
• January is planned in — a Coombe club in January is not the same club in August, and the account should say so.
• If you run short twice, the count is wrong — and correcting it is our job, not a favour.

Both, and mixed accounts are normal. One collection covers whichever way each line is set up.

• Hire — the rack is maintained for you, including the towels that fail first.
• Wash-only — your own branded stock comes back to you, the same items, not pooled.
• Most clubs split it — hired gym towels where nobody reads a label, own-branded robes in the spa where the branding is the point.
• You can move a line between the two later — without reopening the account.