Hotel Linen In Dover Collected To Schedule

Yes — Dover sits on the CT16 round, 75.1 miles from our Wembley plant.

• Shared with St Margarets At Cliffe, Hawkinge and Folkestone — the same vehicle covers them, which is why we can add a property here without moving anyone else's slot.
• The driver knows the roads around Dover Priory — the same crew runs it each week, so nobody is reading a map on your loading bay.
• Collections here run to scheduled days, agreed when the account opens, because of that distance.

No minimum. The van is in CT16 regardless — you are not the reason for the journey.

• Same turnaround regardless of size — a six-room guest house gets what a 200-room hotel gets.
• No small-volume premium, and no rounding up to a notional minimum.
• Seasonal properties welcome — collections pause and restart without closing the account.
• You can stop — no notice period dressed up as a minimum term.

Settled at the audit, written onto the CT16 round sheet, and not revisited on the day.

• Loading bay, service lift or back entrance — whichever actually works for your building, agreed once and then fixed.
• Timed around Dover Priory so the van is not arriving into the worst of it.
• This is where new suppliers come unstuck — not the laundry, not the van, the door.
• Distance does not appear on the invoice — you are joining an existing journey rather than paying for a new one, which is why a small Dover account is still worth having.
• Holiday cover does not reset the arrangement — access details live on the round sheet, so a stand-in is not knocking on the front door.

At our own plant in Wembley, 75.1 miles from Dover. One building, ours, every load.

• Collections here run to scheduled days, agreed when the account opens.
• One process, one audit — ISO 9001 and per-load temperature logs mean something because everything runs through the same building.
• You can visit. It is an hour out of your day and it answers most of the questions on this page.
• The chain is short on purpose — subcontracting is where consistency goes, because the second plant washes to its own schedule rather than to yours.

Both are available, and moving between them does not mean a new account.

• On hire we hold and replace the stock, which takes linen off your balance sheet entirely.
• Wash-only keeps your linen yours, processed to the same spec.
• Mixed is common — most properties end up somewhere between the two.
• Wear and loss sit with us — you stop budgeting for replacement stock, because replacement is the point of hire.

A linen audit, an agreed par level, and a collection day.

• No tender and no tie-in — thirty days notice, no exit fee.
• Par levels set per room type, worked out from your occupancy rather than a rule of thumb.
• The audit is free and carries no obligation.
• Nothing needs to end first — the count happens whenever suits; the round starts when you are free.

A standing slot, 7 days — the same time each week, which is the point.

• Same driver each week — continuity matters more here than most suppliers admit.
• Planned around check-out, which keeps dirty linen out of your corridors.
• Changeable — tell the account manager and it changes that week.
• If we miss it, we come back — the plant is 75.1 miles away, so a disrupted run is a second trip rather than a note on next week's schedule.

Yes, and it is usually cheaper and simpler than separate accounts.

• One account manager across every Dover site.
• One invoice, consolidated but itemised — one payment, full visibility.
• Par stock tracked per site — so a quiet property does not quietly fund a busy one.
• One invoice, itemised by property — the total and the split, on the same document.