Table Linen In Gravesham Collected To Schedule

6 restaurants in Gravesham sit inside the area we already collect from, 30.3 miles from our Wembley plant. Alongside them, 6 cafés and 5 pubs and bars are on the same run.

• Shared with Gravesend, Shorne and Northfleet — one vehicle covers them, which is why we can add a kitchen here without adding a journey, and why the price does not carry a delivery surcharge.
• 7 days collections, in a window agreed when the account opens rather than assigned by a routing system on the morning.
• a 30.3-mile round trip keeps the recovery window short — the plant is close enough to come back.

Four different problems, four different answers. Grease needs heat, wine needs speed, wax needs lifting cold — a supplier running everything on one cycle returns you the average of all three.

• Items are sorted before washing, not after. A tablecloth and an oven cloth never share a load — that is how cloths come back grey.
• Marked items are pulled at the check stage so the decision about whether a cloth is still good enough is ours, not yours at 6pm.
• Wax is lifted before wash, because heat drives it into the weave and fixes it there for good.

Front of house and back of house, one collection. Whites and cloths travel with the tablecloths, on one docket and one bill.

• Whites come back on hangers, sized and named where you want them named, so they go straight to the changing area rather than onto a pile.
• Cloths are bagged by type — glass, oven, waiter — so nothing needs sorting at the pass during setup.
• Sizes are held in stock, so a new starter on Monday is not waiting until the following week for a jacket that fits.

Yes, and it usually costs less. Sites on the same Gravesham rounds share the journey, which is the whole reason a group rate exists.

• Each site keeps its own par level. A 30-cover bistro and a 200-cover brasserie should not carry the same stock, and averaging them is how one site runs short every weekend.
• Consolidated billing with a per-site breakdown, so a head office sees one number and each kitchen still sees its own.
• Adding a site later is a change to the drop list, not a new contract or a new supplier relationship.

Outside service, both ways. The DA12 slot is agreed before the account opens and does not move week to week — it is a fixed place on a round, not a two-hour window that lands mid-lunch.

• Deliveries land before the doors open, so setup starts with a full cupboard instead of a count of what survived last night.
• If a run is disrupted — a road closure, a breakdown — we come back the same day. At 30.3 miles that is a decision, not a logistics exercise.

The weekend sets the level. Stock that only just covers midweek runs out exactly when the room is full and nobody has time to notice.

• We count a real week in Gravesham — because the figure that matters is what you actually get through, not what you ordered.
• Reviewed after a full month once there is real data rather than a first guess — at no cost either way.
• Seasonal swing is expected — DA12 trade moves across the year, and the par level should move with it rather than being agreed once and forgotten.

Whichever suits the item. We hire and we wash-only, and the DA12 round does not care which is in the bag.

• Owned stock stays yours. What you bought, you keep — including the items we would not have chosen.
• Hire covers replacement — the cost of a cloth reaching the end of its life sits with us, not with you.
• Most Gravesham accounts run both: hired table linen where volume is high, owned chef whites where the branding matters.

No, and no tie-in either. A 24-cover room in Gravesham is a stop on an existing run, not a trip we have to justify.

• Cafés and bars sit alongside restaurants on the same run, and a 24-cover room is priced on what it actually uses.
• No tie-in and no volume threshold — a slow month does not move you onto a worse rate.
• Growing later is a par-level change, not a renegotiation — adding a second flat does not reopen the contract.
• No exit fee. If it is not working, you say so and we collect our stock.