Commercial Linen In Hamstreet Collected To Schedule

Yes — Hamstreet sits on the TN26 round, 7 days, 60.0 miles from our Wembley plant.

• Shared with Ashford, Dymchurch and New Romney — one van, one run, which is what keeps a single-site account sensible to price.
• The driver knows the streets around Ham Street — the same crew runs it weekly, so nobody is reading a map on your doorstep.
• Collections here run to scheduled days, agreed when the account opens, because of that distance.

It is the wash, not the cloth. Run on the wrong programme they accumulate rather than lift.

• Cafe cloths and aprons run on their own classification — the programme is chosen for them, not inherited.
• Milk protein needs the right temperature, not just a hotter one — too hot sets it into the fibre.
• Grey whites are usually a wash problem, not an age problem — a Hamstreet cafe buying aprons three times a year is paying for a bad cycle, not for wear.

No long-term tie-in and no exit fee.

• Terms flex with seasonal demand — rather than locking you into a winter volume you do not use in August.
• Nothing needs you to be out of your current contract first — there is no cost to finding out what it would look like.
• Stock arrives before the old supplier is stood down — the two overlap by design.

No minimum, on any line. A one-site independent is the normal shape of a cafe account.

• Small sites go on the same TN26 round — the journey is already happening; you are a stop on it.
• 1 cafes around TN26 are already on it — so the round is built for counters, not bolted on to a hotel run.
• Volume changes are expected — a quiet January in Hamstreet and a busy July are the same account.

Both, and mixed accounts are normal. Plenty of Hamstreet accounts run half and half.

• Hire — the count is maintained for you, including the items that wear out first.
• Wash-only — your own branded aprons come back to you, the same items, not pooled.
• Plenty of cafes do both — hired glass cloths and tea towels, own-branded aprons on wash-only.

Tell your account manager and collections here run to scheduled days, agreed when the account opens.

• If it happens twice, the par count is wrong — and resetting it is our job, not a favour.
• Most Hamstreet cafes are not short of linen overall — they are short of it on two predictable days, which is a counting problem rather than a volume one.
• Seasonal swings are planned in — rather than handled as emergencies.

No. Kitchen cloths and table linen go on the same TN26 collection and the same invoice.

• No second supplier and no second delivery day — one account covers both sides of the counter.
• Chef whites, oven cloths and table linen — added as lines, not as a new agreement.
• 2 restaurants around TN26 are on this round too — we are not learning kitchen work on your account.

Yes — the TN26 round is sequenced by opening time. Cafes open earlier than almost anything else we serve.

• The time is agreed when the account opens — not left to whenever the van happens to reach Hamstreet.
• Timed around Ham Street because that is where the delay actually happens.
• If a drop is missed, collections here run to scheduled days, agreed when the account opens.