Cafe Linen In Harpenden On The Morning Round

Yes — Harpenden sits on the AL5 round, 7 days, 18.1 miles from our Wembley plant.

• Shared with Redbourn, Wheathampstead and Flamstead — the same vehicle covers them, which is why a counter here can be added without moving anyone else.
• The driver knows the streets around Harpenden — which matters more at seven in the morning than it does at eleven.
• A missed window here is picked up on the next round rather than the next week, because Harpenden is only 18.1 miles out.

No long-term tie-in and no exit fee.

• Terms flex with seasonal demand — Harpenden in February and Harpenden in July are different businesses, and the account should say so.
• Nothing needs you to be out of your current contract first — we will count your week while you are still under someone else.
• Stock arrives before the old supplier is stood down — so there is never a morning in Harpenden with nothing clean.

No minimum, on any line. A one-site independent is the normal shape of a cafe account.

• Small sites go on the same AL5 round — which is why size barely moves the per-item price.
• 15 cafes around AL5 are already on it — so the round is built for counters, not bolted on to a hotel run.
• Volume changes are expected — we adjust rather than hold you to a winter figure.

Both, and mixed accounts are normal. Plenty of Harpenden accounts run half and half.

• Hire — the count is maintained for you, including the items that wear out first.
• Wash-only — the same garments that left Harpenden, tracked, never swapped into a pool.
• Plenty of cafes do both — branding matters on the apron, rarely on the tea towel behind the counter.

Tell your account manager and a missed window here is picked up on the next round rather than the next week.

• If it happens twice, the par count is wrong — a second shortage is a counting error, and we correct it.
• Most Harpenden cafes are not short of linen overall — the weekly total is fine; the weekend distribution is not.
• Seasonal swings are planned in — Harpenden in December is not Harpenden in February, and the par count should know that.

No. Kitchen cloths and table linen go on the same AL5 collection and the same invoice.

• No second supplier and no second delivery day — because the menu grew.
• Chef whites, oven cloths and table linen — priced per item on the account you already have.
• 25 restaurants around AL5 are on this round too — the kitchen classification already runs on it weekly.

Yes — the AL5 round is sequenced by opening time. Cafes open earlier than almost anything else we serve.

• The time is agreed when the account opens — not left to whenever the van happens to reach Harpenden.
• Timed around Harpenden so the van is not arriving into the worst of it.
• If a drop is missed, a missed window here is picked up on the next round rather than the next week.

Because cafe soil is chemically different from kitchen soil. A cycle built for table linen leaves them behind.

• Cafe cloths and aprons run on their own classification — rather than whatever the machine was doing before.
• Milk protein needs the right temperature, not just a hotter one — past a point, heat bonds the protein to the cloth.
• Grey whites are usually a wash problem, not an age problem — replacement rate is the clearest signal the classification is off.