Hospitality Linen In Hartley Collected To Schedule

Yes — Hartley sits on the DA3 round, 28.1 miles from our Wembley plant.

• Shared with New Ash Green, Meopham and West Kingsdown — the same vehicle covers them, which is why we can add a property here without moving anyone else's slot.
• The driver knows the roads around Longfield — route knowledge is most of what separates a kept window from a missed one.
• Collections here run to scheduled days, agreed when the account opens, because of that distance.

Worked out with your team in advance — we would rather ask twice than guess once.

• Loading bay, service lift or back entrance — chosen with housekeeping rather than assumed from the front elevation.
• Timed around Longfield so the van is not arriving into the worst of it.
• It is the usual failure point — and it is entirely avoidable with one site visit.
• Distance does not appear on the invoice — you are joining an existing journey rather than paying for a new one, which is why a small Hartley account is still worth having.
• Relief drivers get the same notes — you should not have to re-explain the building every August.

At our own plant in Wembley, 28.1 miles from Hartley. Nothing is subcontracted to a third site.

• Collections here run to scheduled days, agreed when the account opens.
• One process, one audit — ISO 9001 and per-load temperature logs mean something because everything runs through the same building.
• You can visit. We would rather show you than write about it.
• One site means one standard — a supplier who cannot tell you which building your linen is in cannot promise you much about how it was washed.

Both are available, and moving between them does not mean a new account.

• On hire we hold and replace the stock, including the spares you would otherwise be storing.
• Wash-only keeps your linen yours, with damaged items flagged rather than quietly retired.
• Mixed is common — hire the towelling, wash-only the bedding.
• Stock ageing is our cost, not yours — greying, fraying and losses are carried by us rather than appearing on your invoice each quarter, which is usually the larger number over a year.

A linen audit, an agreed par level, and a collection day. The nearest hotels we already collect from are the 2 in Northfleet, 4.2 miles away, on the same run.

• No tender and no tie-in — a contract only protects a supplier who expects the service to slip.
• Par levels set per room type, and revisited once we have seen a full month of real usage.
• The audit is free and carries no obligation.
• You do not have to be out of contract — the count happens whenever suits; the round starts when you are free.

A standing slot, 7 days — the same time each week, which is the point.

• Same driver each week — familiar faces make short conversations, and short conversations keep the round on time.
• Planned around check-out, not against it — the van should not be waiting on your team.
• Changeable — seasons shift, occupancy shifts, the slot can shift with them.
• A missed slot is not a lost week — the plant is 28.1 miles away, so a disrupted run is a second trip rather than a note on next week's schedule.

Yes, and it is usually cheaper and simpler than separate accounts.

• One account manager across every Sevenoaks site.
• One invoice, broken down per property so you can still see where it goes.
• Par stock tracked per site — the usual multi-property problem is linen drifting between buildings and being paid for twice.
• One invoice, itemised by property — so nobody reconciles it by hand at the end of the month.

No minimum. Minimums exist to cover a dedicated trip. This is not one.

• Same turnaround regardless of size — a six-room guest house gets what a 200-room hotel gets.
• No small-volume premium, which is the part most suppliers will not put in writing.
• Seasonal properties welcome — collections pause and restart without closing the account.
• Nothing to escape from — if it is not working, you say so and we collect our stock. A contract you cannot leave is a contract we would rather not have.