Restaurant Linen In Hither Green Collected On Round

56 restaurants in Hither Green sit inside the area we already collect from, 14.4 miles from our Wembley plant. Alongside them, 49 cafés and 11 pubs and bars are on the same run.

• Shared with Lee, Rushey Green and Lewisham — they sit on the same run, so an extra stop costs us minutes rather than miles — and that is what keeps a small account viable here.
• 7 days collections, on a fixed day and time that does not drift week to week.
• a 14.4-mile round trip is short enough that a missed collection is recovered on the next run, not the next week.

It depends entirely on the mark. Oil, wine and wax behave differently in a wash, and treating them the same is how cloths come back looking tired after a season.

• Items are sorted before washing, not after. A tablecloth and an oven cloth never share a load — that is how cloths come back grey.
• Marked items are pulled at the check stage so the decision about whether a cloth is still good enough is ours, not yours at 6pm.
• Wax is lifted before wash, because heat drives it into the weave and fixes it there for good.

Front of house and back of house, one collection. Whites and cloths travel with the tablecloths, on one docket and one bill.

• Whites come back on hangers, sized and named where you want them named, so they go straight to the changing area rather than onto a pile.
• Cloths are bagged by type — glass, oven, waiter — because sorting a mixed bag at 5pm is nobody's job.
• Sizes are held in stock, and a change of size is a phone call rather than a reorder.

One account manager, one invoice. Multi-site operators across Lewisham are the norm rather than the exception, and the round does not change — only the drop list does.

• Each site keeps its own par level. Sites are sized individually, because an average across two very different rooms is wrong for both.
• Consolidated billing with a per-site breakdown, so a head office sees one number and each kitchen still sees its own.
• Adding a site later is a change to the drop list, not a new contract or a new supplier relationship.

Outside service, both ways. The SE13 slot is agreed before the account opens and does not move week to week — it is a fixed place on a round, not a two-hour window that lands mid-lunch.

• Access around Hither Green is planned into the route rather than discovered on the day. Loading restrictions and one-way systems are the reason most suppliers drift late here.
• Deliveries land before the doors open, so the team lays up with what arrived that morning rather than what was left in the cupboard.
• If a run is disrupted — a road closure, a breakdown — the plant is 14.4 miles away, so the recovery is a second trip that day, not a note on next week's schedule.

Par is set to your busiest service, not your average one. A stock level built around a Tuesday fails on a Saturday, which is the night it matters.

• We count a real week in Hither Green — not an estimate, and not the number inherited from whoever quoted before us.
• Reviewed after a full month and changed if the first number was wrong. It often is, in both directions.
• Seasonal swing is expected — SE13 trade moves across the year, and the par level should move with it rather than being agreed once and forgotten.

Either, and mixed accounts are normal. Hire from us, or we launder stock you already own — the SE13 round collects both the same way and on the same docket.

• Owned stock stays yours. Nothing is bought back or written off to make a contract look tidier, and you keep every item you already paid for.
• Hire covers replacement — wear, loss and staining are ours to carry rather than a line that appears on your invoice each quarter.
• Most Hither Green accounts run both: hired table linen where volume is high, owned chef whites where the branding matters.

Nothing is too small if you are on the round. Hither Green already is, so the question is what you use, not how much.

• Cafés and bars sit alongside restaurants on the same round — the vehicle does not care what is on the sign outside.
• No tie-in and no volume threshold attached to the quote. The price you agree is the price at any volume.
• Growing later is a par-level change, not a renegotiation — adding a second flat does not reopen the contract.
• No exit fee. If it is not working, you say so and we collect our stock.