Commercial Linen In Keston Collected On Round

1 restaurants in Keston sit inside the area we already collect from, 19.7 miles from our Wembley plant. Alongside them, 1 cafés and 2 pubs and bars are on the same run.

• Shared with Downe, Farnborough and Bromley Common — they sit on the same run, so an extra stop costs us minutes rather than miles — and that is what keeps a small account viable here.
• 7 days collections, set once with you, then kept — not re-planned each morning by a scheduling system.
• a 19.7-mile round trip is short enough that a missed collection is recovered on the next run, not the next week.

Kitchen soil is treated as kitchen soil. Grease, red wine, oil and candle wax each need a different combination of temperature, dwell time and chemistry, and no single programme gets all four out.

• Items are sorted before washing, not after. Sorting after the wash is too late; the grease has already moved.
• Marked items are pulled at the check stage and re-treated before they go back out. Most recover; the ones that do not are replaced from stock rather than returned to you to notice.
• Wax is lifted before wash, because heat drives it into the weave and fixes it there for good.

Same round, same invoice. Chef jackets, aprons, trousers, oven cloths and kitchen cloths are collected with the table linen — there is no second supplier and no second delivery day to remember.

• Whites come back on hangers, ready to hang up — which is the only state a chef jacket is useful in.
• Cloths are bagged by type — glass, oven, waiter — because sorting a mixed bag at 5pm is nobody's job.
• Sizes are held in stock, and a change of size is a phone call rather than a reorder.

One contact for all of them. Running several Bromley sites through one account is the common case here, not a special arrangement.

• Each site keeps its own par level. A 30-cover bistro and a 200-cover brasserie should not carry the same stock, and averaging them is how one site runs short every weekend.
• Consolidated billing on one invoice, itemised by site — one number for finance, the detail for whoever asks.
• Adding a site later is a change to the drop list, not a new contract or a new supplier relationship.

Never during service. Your BR2 slot is fixed when the account opens, so it is a standing appointment rather than a window someone assigns you on the day.

• Deliveries land before the doors open, so the team lays up with what arrived that morning rather than what was left in the cupboard.
• If a run is disrupted — a road closure, a breakdown — we come back the same day. At 19.7 miles that is a decision, not a logistics exercise.

We size the account on your peak. Averaging a quiet Tuesday with a full Saturday produces a number that is wrong on both nights.

• We count a real week in Keston — not an estimate, and not the number inherited from whoever quoted before us.
• Reviewed after a full month of live usage and adjusted, with no renegotiation and no change fee.
• Seasonal swing is expected — BR2 trade moves across the year, and the par level should move with it rather than being agreed once and forgotten.

Either, and mixed accounts are normal. Hire from us, or we launder stock you already own — the BR2 round collects both the same way and on the same docket.

• Owned stock stays yours. Nothing is bought back or written off to make a contract look tidier, and you keep every item you already paid for.
• Hire covers replacement — the cost of a cloth reaching the end of its life sits with us, not with you.
• Most Keston accounts run both: hired table linen where volume is high, owned chef whites where the branding matters.

No, and no tie-in either. A 24-cover room in Keston is a stop on an existing run, not a trip we have to justify.

• Cafés and bars sit alongside restaurants and are priced the same way: on usage, not on category.
• No tie-in and no volume threshold — a slow month does not move you onto a worse rate.
• Growing later is a par-level change, not a renegotiation — adding a second flat does not reopen the contract.
• No exit fee. If it is not working, you say so and we collect our stock.