Cafe Linen In Kingston On The Morning Round

Yes — Kingston sits on the KT1 round, 7 days, 10.3 miles from our Wembley plant.

• Shared with Chessington, Kingston upon Thames and Hampton Wick — the same vehicle covers them, which is why a counter here can be added without moving anyone else.
• The driver knows the streets around Hampton Wick and Kingston — which matters more at seven in the morning than it does at eleven.
• A missed window here is picked up on the next round rather than the next week, because Kingston is only 10.3 miles out.

No. Kitchen cloths and table linen go on the same KT1 collection and the same invoice.

• No second supplier and no second delivery day — the round does not change when the kitchen opens.
• Chef whites, oven cloths and table linen — added as lines, not as a new agreement.
• 59 restaurants around KT1 are on this round too — we are not learning kitchen work on your account.

Yes — the KT1 round is sequenced by opening time. Cafes open earlier than almost anything else we serve.

• The time is agreed when the account opens — and a relief driver inherits it with the route.
• Timed around Hampton Wick and the traffic that comes with it.
• If a drop is missed, a missed window here is picked up on the next round rather than the next week.

It is the wash, not the cloth. On a general cycle they build up and whites dull within weeks.

• Cafe cloths and aprons run on their own classification — not as the tail end of a kitchen load.
• Milk protein needs the right temperature, not just a hotter one — too hot sets it into the fibre.
• Grey whites are usually a wash problem, not an age problem — replacement rate is the clearest signal the classification is off.

No long-term tie-in and no exit fee.

• Terms flex with seasonal demand — rather than locking you into a winter volume you do not use in August.
• Nothing needs you to be out of your current contract first — there is no cost to finding out what it would look like.
• Stock arrives before the old supplier is stood down — the two overlap by design.

No minimum, on any line. A single-site independent cafe in Kingston is an ordinary account for us.

• Small sites go on the same KT1 round — which is why size barely moves the per-item price.
• 51 cafes around KT1 are already on it — which is why the timings suit opening rather than check-out.
• Volume changes are expected — a quiet January in Kingston and a busy July are the same account.

Both, and mixed accounts are normal. One collection covers whichever way each line is set up.

• Hire — the count is maintained for you, including the items that wear out first.
• Wash-only — the same garments that left Kingston, tracked, never swapped into a pool.
• Plenty of cafes do both — hired glass cloths and tea towels, own-branded aprons on wash-only.

Tell your account manager and a missed window here is picked up on the next round rather than the next week.

• If it happens twice, the par count is wrong — and resetting it is our job, not a favour.
• Most Kingston cafes are not short of linen overall — they are short of it on two predictable days, which is a counting problem rather than a volume one.
• Seasonal swings are planned in — we set them ahead rather than react.