Gym & Spa Towels In Lydd Collected To Schedule

Yes — Lydd sits on the TN29 round, 7 days, 66.5 miles from our Wembley plant.

• Shared with New Romney, Dymchurch and Hamstreet — one van, one run, which is what keeps a single studio sensible to price.
• Collections here run to scheduled days, agreed when the account opens, because of that distance.
• 1 clubs and spas around TN29 are already on this round — which is why the timings suit an evening peak rather than a hotel check-out.

No long-term tie-in and no exit fee. Nothing in the agreement is designed to make leaving awkward.

• Terms flex with seasonal demand — you are not held to a peak figure through a quiet quarter.
• Nothing needs you to be out of your current contract first — the count and the quote commit you to nothing.
• Stock arrives before the old supplier is stood down — so there is never a Lydd evening with an empty rack.
• If it is not working, say so — we would rather correct the account than lose it.

Because the wash was wrong, not because the towel is finished. A towel can pass inspection dry and fail it in use, because oil only announces itself once the towel warms up.

• Gym towelling runs on its own classification — the programme is chosen for body oil rather than inherited from whatever ran before.
• Oil needs a different temperature from sweat — one general cycle addresses neither properly.
• Towels that stop absorbing are usually over-softened, not worn out — which means you are replacing stock that had life left in it.
• Every load is temperature logged — which matters if you are ever asked to show how stock is handled.

Towels walk. The question is whether the account expects it.

• Expected loss is built into the par count at setup — rather than discovered in month three.
• You get the actual numbers each cycle — rather than a running balance nobody can reconcile.
• A sudden jump in loss is worth knowing about — and we would rather flag it than absorb it quietly.
• On hire, fair wear is our cost — you pay for the service, not for towels reaching the end of their life.

It is quoted, not tariffed. Towel volume depends on member numbers and how hard the floor turns over, so a published list would be wrong for most clubs.

• We count a real week in Lydd before quoting — the invoice records what you were sold, not what you used.
• The count includes January — which is the one spike everybody knows is coming and most quotes ignore.
• No minimum order — so a boutique studio is an ordinary account and is priced per item like any other.
• The count and the quote cost nothing — there is no cost to finding out what it would look like.

We count at peak, because that is the only hour the count has to survive. A Lydd floor gets through more between five and seven than across the rest of the day combined.

• We count on site at the time it matters — not from a figure on your last invoice.
• A Monday evening and a Sunday morning are different businesses — which is why the count is taken twice rather than once.
• January is planned in — new-year membership is the most predictable spike in the trade and should never be handled as an emergency.
• If you run short twice, the count is wrong — we reset it against real usage rather than the opening estimate.

Both, and mixed accounts are normal. One collection covers whichever way each line is set up.

• Hire — the rack is maintained for you, including the towels that fail first.
• Wash-only — your own branded stock comes back to you, the same items, not pooled.
• Most clubs split it — the logo matters on a robe, rarely on a sweat towel.
• You can move a line between the two later — it is a change to the sheet, not a new agreement.

Yes. One collection, two specifications. Volume on one side of the building, finish on the other.

• Robes are laundered to keep their handle — which is a different process from turning round sweat towels at volume.
• Bath mats run on a heavier classification — than towelling, and mixing the two shortens the life of both.
• One collection, one invoice — the split is in the classification, not in the account.
• Hotel spas are a normal account — with one account manager across both.