Cafe Linen In Marlow On The Morning Round

Yes — Marlow sits on the SL7 round, 7 days, 21.1 miles from our Wembley plant.

• Shared with Bisham, Hurley and Bourne End — the same vehicle covers them, which is why a counter here can be added without moving anyone else.
• The driver knows the streets around Marlow — the same crew runs it weekly, so nobody is reading a map on your doorstep.
• A missed window here is picked up on the next round rather than the next week, because Marlow is only 21.1 miles out.

No. Kitchen cloths and table linen go on the same SL7 collection and the same invoice.

• No second supplier and no second delivery day — one account covers both sides of the counter.
• Chef whites, oven cloths and table linen — added as lines, not as a new agreement.
• 18 restaurants around SL7 are on this round too — so the food side is not an afterthought here.

That is the point of putting Marlow on the SL7 round rather than a separate trip. Cafes open earlier than almost anything else we serve.

• The time is agreed when the account opens — it goes on the round sheet, not into a delivery window.
• Timed around Marlow and the traffic that comes with it.
• If a drop is missed, a missed window here is picked up on the next round rather than the next week.

Coffee oil, milk protein and syrup are not the same soil as food-service linen. A cycle built for table linen leaves them behind.

• Cafe cloths and aprons run on their own classification — rather than whatever the machine was doing before.
• Milk protein needs the right temperature, not just a hotter one — too hot sets it into the fibre.
• Grey whites are usually a wash problem, not an age problem — replacement rate is the clearest signal the classification is off.

No long-term tie-in and no exit fee.

• Terms flex with seasonal demand — Marlow in February and Marlow in July are different businesses, and the account should say so.
• Nothing needs you to be out of your current contract first — we will count your week while you are still under someone else.
• Stock arrives before the old supplier is stood down — so there is never a morning in Marlow with nothing clean.

No minimum, on any line. A single-site independent cafe in Marlow is an ordinary account for us.

• Small sites go on the same SL7 round — which is why size barely moves the per-item price.
• 9 cafes around SL7 are already on it — which is why the timings suit opening rather than check-out.
• Volume changes are expected — a quiet January in Marlow and a busy July are the same account.

Both, and mixed accounts are normal. The two sit on one invoice and one round.

• Hire — the count is maintained for you, including the items that wear out first.
• Wash-only — your own branded aprons come back to you, the same items, not pooled.
• Plenty of cafes do both — branding matters on the apron, rarely on the tea towel behind the counter.

Tell your account manager and a missed window here is picked up on the next round rather than the next week.

• If it happens twice, the par count is wrong — a second shortage is a counting error, and we correct it.
• Most Marlow cafes are not short of linen overall — the shortage has a shape, and the shape is Saturday.
• Seasonal swings are planned in — rather than handled as emergencies.