Towel Service In Nunhead On The Leisure Round

Yes — Nunhead sits on the SE15 round, 7 days, 12.0 miles from our Wembley plant.

• Shared with Brockley, Crofton Park and Peckham — adding you changes the schedule, not the route.
• The driver knows the streets around Queens Road Peckham, New Cross Gate and Brockley — route knowledge is most of what separates a kept window from a missed one.
• A missed window here is picked up on the next round rather than the next week, because Nunhead is only 12.0 miles out.
• 11 clubs and spas around SE15 are already on this round — we are not learning the area on your account.

By counting against your peak rather than your daily average. Every other hour looks fine on any count, which is why averages keep passing and racks keep emptying.

• We count on site at the time it matters — an hour on the Nunhead floor at peak tells us more than a year of delivery notes.
• A Monday evening and a Sunday morning are different businesses — which is why the count is taken twice rather than once.
• January is planned in — new-year membership is the most predictable spike in the trade and should never be handled as an emergency.
• If you run short twice, the count is wrong — a second shortage is a counting error, not bad luck.

Both, and mixed accounts are normal. The two sit on one invoice and one round.

• Hire — stock, replacement and shrinkage planning are ours; you never reorder.
• Wash-only — item for item, never substituted.
• Most clubs split it — the logo matters on a robe, rarely on a sweat towel.
• You can move a line between the two later — clubs often start on hire and move the spa side across once branding is settled.

Yes. One collection, two specifications. Volume on one side of the building, finish on the other.

• Robes are laundered to keep their handle — softness is the point on a robe, and it is achieved by the wash rather than by softener.
• Bath mats run on a heavier classification — and they are counted separately for the same reason.
• One collection, one invoice — no second supplier for the spa side.
• Hotel spas are a normal account — and the hotel laundry page covers how the rooms side is priced.

No long-term tie-in and no exit fee. We would rather keep you on the service than on the paperwork.

• Terms flex with seasonal demand — Nunhead in January and Nunhead in August are different clubs, and the account should say so.
• Nothing needs you to be out of your current contract first — there is no cost to finding out.
• Stock arrives before the old supplier is stood down — you are never between suppliers.
• If it is not working, say so — we would rather correct the account than lose it.

Because sweat and body oil build up in the fibre and a general wash does not shift them. A towel can pass inspection dry and fail it in use, because oil only announces itself once the towel warms up.

• Gym towelling runs on its own classification — not as the tail end of a bed linen load.
• Oil needs a different temperature from sweat — softener is the usual culprit: it smells pleasant and stops the towel drying anything.
• Towels that stop absorbing are usually over-softened, not worn out — and the fix costs nothing but a change of classification.
• Every load is temperature logged — and the log sits against your account, not a general plant figure.

Shrinkage is normal and predictable. We plan for it rather than dispute it.

• Expected loss is built into the par count at setup — which is the difference between a working count and an optimistic one.
• You get the actual numbers each cycle — rather than a running balance nobody can reconcile.
• A sudden jump in loss is worth knowing about — it usually means a change on the floor rather than a laundry problem.
• On hire, fair wear is our cost — not a charge back to you.

It is quoted, not tariffed. Towel volume depends on member numbers and how hard the floor turns over, so a published list would be wrong for most clubs.

• We count a real week in Nunhead before quoting — the invoice records what you were sold, not what you used.
• The count includes January — which is the one spike everybody knows is coming and most quotes ignore.
• No minimum order — size barely moves the per-item price.
• The count and the quote cost nothing — including while you are still under contract elsewhere.