Cafe Linen In Rayners Lane Before You Open

Yes — Rayners Lane sits on the HA2 round, 7 days, 3.9 miles from our Wembley plant.

• Shared with North Harrow, West Harrow and South Harrow — one van, one run, which is what keeps a single-site account sensible to price.
• The driver knows the streets around North Harrow, West Harrow and Rayners Lane — which matters more at seven in the morning than it does at eleven.
• A missed morning window here is recoverable the same day, which is what 3.9 miles buys you.

No. Kitchen cloths and table linen go on the same HA2 collection and the same invoice.

• No second supplier and no second delivery day — because the menu grew.
• Chef whites, oven cloths and table linen — priced per item on the account you already have.
• 25 restaurants around HA2 are on this round too — so the food side is not an afterthought here.

Before you open, because that is how the HA2 round is ordered. Cafes open earlier than almost anything else we serve.

• The time is agreed when the account opens — it goes on the round sheet, not into a delivery window.
• Timed around North Harrow and the traffic that comes with it.
• If a drop is missed, a missed morning window here is recoverable the same day.

Coffee oil, milk protein and syrup are not the same soil as food-service linen. On a general cycle they build up and whites dull within weeks.

• Cafe cloths and aprons run on their own classification — rather than whatever the machine was doing before.
• Milk protein needs the right temperature, not just a hotter one — too hot sets it into the fibre.
• Grey whites are usually a wash problem, not an age problem — if stock is replaced every few months, the cycle is wrong.

No long-term tie-in and no exit fee.

• Terms flex with seasonal demand — Rayners Lane in February and Rayners Lane in July are different businesses, and the account should say so.
• Nothing needs you to be out of your current contract first — the count and the quote commit you to nothing.
• Stock arrives before the old supplier is stood down — so there is never a morning in Rayners Lane with nothing clean.

No minimum, on any line. A one-site independent is the normal shape of a cafe account.

• Small sites go on the same HA2 round — the journey is already happening; you are a stop on it.
• 7 cafes around HA2 are already on it — which is why the timings suit opening rather than check-out.
• Volume changes are expected — we adjust rather than hold you to a winter figure.

Both, and mixed accounts are normal. One collection covers whichever way each line is set up.

• Hire — the count is maintained for you, including the items that wear out first.
• Wash-only — item for item, never substituted.
• Plenty of cafes do both — hire what nobody sees, keep your own name on what the customer does.

Tell your account manager and a missed morning window here is recoverable the same day.

• If it happens twice, the par count is wrong — we reset it against what you actually used, not what was estimated at setup.
• Most Rayners Lane cafes are not short of linen overall — the shortage has a shape, and the shape is Saturday.
• Seasonal swings are planned in — we set them ahead rather than react.