Cafe Linen In Redhill On The Morning Round

Yes — Redhill sits on the RH1 round, 7 days, 22.7 miles from our Wembley plant.

• Shared with Earlswood, Reigate and Merstham — the same vehicle covers them, which is why a counter here can be added without moving anyone else.
• The driver knows the streets around Earlswood and Redhill — the same crew runs it weekly, so nobody is reading a map on your doorstep.
• A missed window here is picked up on the next round rather than the next week, because Redhill is only 22.7 miles out.

Both, and mixed accounts are normal. One collection covers whichever way each line is set up.

• Hire — stock, replacement and par management are ours; you never reorder.
• Wash-only — your own branded aprons come back to you, the same items, not pooled.
• Plenty of cafes do both — hire what nobody sees, keep your own name on what the customer does.

Tell your account manager and a missed window here is picked up on the next round rather than the next week.

• If it happens twice, the par count is wrong — we reset it against what you actually used, not what was estimated at setup.
• Most Redhill cafes are not short of linen overall — they are short of it on two predictable days, which is a counting problem rather than a volume one.
• Seasonal swings are planned in — rather than handled as emergencies.

No. Kitchen cloths and table linen go on the same RH1 collection and the same invoice.

• No second supplier and no second delivery day — because the menu grew.
• Chef whites, oven cloths and table linen — added as lines, not as a new agreement.
• 11 restaurants around RH1 are on this round too — the kitchen classification already runs on it weekly.

Before you open, because that is how the RH1 round is ordered. Cafes open earlier than almost anything else we serve.

• The time is agreed when the account opens — not left to whenever the van happens to reach Redhill.
• Timed around Earlswood and the traffic that comes with it.
• If a drop is missed, a missed window here is picked up on the next round rather than the next week.

Because cafe soil is chemically different from kitchen soil. A cycle built for table linen leaves them behind.

• Cafe cloths and aprons run on their own classification — the programme is chosen for them, not inherited.
• Milk protein needs the right temperature, not just a hotter one — past a point, heat bonds the protein to the cloth.
• Grey whites are usually a wash problem, not an age problem — if stock is replaced every few months, the cycle is wrong.

No long-term tie-in and no exit fee.

• Terms flex with seasonal demand — Redhill in February and Redhill in July are different businesses, and the account should say so.
• Nothing needs you to be out of your current contract first — there is no cost to finding out what it would look like.
• Stock arrives before the old supplier is stood down — so there is never a morning in Redhill with nothing clean.

No minimum, on any line. A single-site independent cafe in Redhill is an ordinary account for us.

• Small sites go on the same RH1 round — the journey is already happening; you are a stop on it.
• 15 cafes around RH1 are already on it — which is why the timings suit opening rather than check-out.
• Volume changes are expected — a quiet January in Redhill and a busy July are the same account.