Cafe Linen In Roehampton Before You Open

Yes — Roehampton sits on the SW15 round, 7 days, 7.8 miles from our Wembley plant.

• Shared with Mortlake, East Sheen and Putney — the same vehicle covers them, which is why a counter here can be added without moving anyone else.
• A missed morning window here is recoverable the same day, because Roehampton is only 7.8 miles out.

Tell your account manager and a missed morning window here is recoverable the same day.

• If it happens twice, the par count is wrong — we reset it against what you actually used, not what was estimated at setup.
• Most Roehampton cafes are not short of linen overall — the weekly total is fine; the weekend distribution is not.
• Seasonal swings are planned in — rather than handled as emergencies.

No. Kitchen cloths and table linen go on the same SW15 collection and the same invoice.

• No second supplier and no second delivery day — the round does not change when the kitchen opens.
• Chef whites, oven cloths and table linen — added as lines, not as a new agreement.
• 4 restaurants around SW15 are on this round too — we are not learning kitchen work on your account.

Yes — the SW15 round is sequenced by opening time. Cafes open earlier than almost anything else we serve.

• The time is agreed when the account opens — and a relief driver inherits it with the route.
• A mid-morning drop missed the shift it was for. We schedule against your opening time, not ours.
• If a drop is missed, a missed morning window here is recoverable the same day.

Because cafe soil is chemically different from kitchen soil. Run on the wrong programme they accumulate rather than lift.

• Cafe cloths and aprons run on their own classification — rather than whatever the machine was doing before.
• Milk protein needs the right temperature, not just a hotter one — overheating fixes the stain instead of lifting it.
• Grey whites are usually a wash problem, not an age problem — a Roehampton cafe buying aprons three times a year is paying for a bad cycle, not for wear.

No long-term tie-in and no exit fee.

• Terms flex with seasonal demand — you are not held to a peak figure through a quiet quarter.
• Nothing needs you to be out of your current contract first — there is no cost to finding out what it would look like.
• Stock arrives before the old supplier is stood down — so there is never a morning in Roehampton with nothing clean.

No minimum, on any line. Most of what we collect in SW15 is exactly that size.

• Small sites go on the same SW15 round — which is why size barely moves the per-item price.
• 6 cafes around SW15 are already on it — so the round is built for counters, not bolted on to a hotel run.
• Volume changes are expected — the account flexes rather than holding you to a floor.

Both, and mixed accounts are normal. One collection covers whichever way each line is set up.

• Hire — stock, replacement and par management are ours; you never reorder.
• Wash-only — the same garments that left Roehampton, tracked, never swapped into a pool.
• Plenty of cafes do both — branding matters on the apron, rarely on the tea towel behind the counter.