Changeover Linen In Shirley Back On The Round

Not on the day, and nor can anyone else. Five hours is a deadline, not a turnaround window — which is why the clean set is delivered before the guest leaves.

• Three sets per bed — one on the bed, one with us, one on the shelf — means the clean set is already in the Shirley property before the guest has left. The changeover stops depending on us, or on a machine, or on the traffic.
• Collections and drops happen on the same visit, so there is no second trip and no window where a bed sits stripped waiting for a delivery.
• a 16.5-mile plant distance is what makes a same-day recovery possible if a run is disrupted — the fix is hours away, not days.
• The spare set is what protects the booking, and it is the cheapest insurance in the whole arrangement.

Shirley is already on the round. The van passes 16.5 miles from the Wembley plant whether you are on it or not.

• Shared with Addiscombe, West Wickham and Woodside, so a single flat here costs us a stop rather than a journey — which is why there is no minimum order.
• 7 days collections, in a window agreed when the account opens.
• a 16.5-mile round trip keeps the recovery window short, which is what a fixed-day service actually depends on.

Both, and most Shirley accounts use both. Hired bed linen where it turns hardest, owned duvets where the spec is yours.

• Owned stock stays yours. We do not buy it off you at a discount to simplify the paperwork.
• Hire covers replacement — greying, wear and loss are ours to carry rather than a cost you absorb every season. For short lets that is usually the larger number, because linen ages in front of paying guests.
• Hire also means consistency. Every set is the same specification, so a replacement does not arrive a shade off the rest of the flat.

It should, and that is measurable. One specification means the linen a Shirley guest photographs in year two matches the listing shot from year one.

• Items are pulled at the check stage so the decision about whether a cover has one more stay in it is ours.
• Commercial pressing is why a cover still photographs well after fifty turns — a domestic dryer is what puts the creases in.
• Stains are re-treated before retirement, so a spill on a Saturday is not automatically a replacement cost on the Monday.

Count beds, then multiply by three. It sounds like over-ordering until the weekend a Shirley flat turns twice.

• Two sets fails on a back-to-back. A Friday-to-Sunday followed by a Sunday-to-Wednesday leaves you short on the Sunday.
• A sofa bed counts as a bed — it turns as often as the others and is left off almost every list we are given.
• Towels turn faster than bed linen. They are the item that runs out first and the one nobody counts.
• Reviewed after a month of real occupancy in Shirley and adjusted at no charge. Seasonal swing is expected and the level should move with it.

However you already do it. Key safe, concierge, porter or cleaner — we work to the arrangement Shirley buildings already have rather than asking you to invent a new one.

• The same driver runs the round, which is why a code given in week one still works in week thirty.
• Nothing is left on a doorstep. You hear about it from us within the hour rather than from a review.
• Codes and key-safe details sit on the account, not in a driver's phone, and are changed on request.

One contact for the portfolio. Adding a Croydon address is a line on the drop list, not a second relationship.

• Each property keeps its own par level, so the busy flat is not rationed to fund the quiet one.
• Consolidated billing with a per-property breakdown, so you see one number and can still tell which flat is consuming what.
• Adding a property later is a change to the drop list, not a new contract, a new supplier relationship or a new price.

No — and that is a routing answer, not a favour. Shirley sits on an existing round, so small accounts here cost us minutes.

• No volume threshold to keep the price you were quoted — a quiet January does not change the rate.
• Growing later is a par-level change, not a renegotiation — adding a second flat does not reopen the contract.
• No exit fee. If it is not working, you say so and we collect our stock.