Kitchen Linen In Sittingbourne Collected To Schedule

Yes — Sittingbourne sits on the ME10 round, 7 days, 46.7 miles from our Wembley plant.

• Shared with Swale, Iwade and Teynham — the same vehicle covers them, so a brigade here can be added without moving anyone else.
• The driver knows the service entrances around Sittingbourne Viaduct and Sittingbourne — route knowledge is most of what separates a kept window from a missed one.
• Collections here run to scheduled days, agreed when the account opens, which is what 46.7 miles buys you.
• 69 kitchens around ME10 are already on this round — we are not learning the area on your account.

Sizing is where most kitchen accounts go wrong, so we do it on site.

• Every section is sized at setup — not estimated from a headcount.
• A new commis goes on the account the same week — brigades in Sittingbourne change constantly, and the account is built for that.
• Garments are named — the rail is ready and nobody is hunting for their size.
• Par counts are re-set after the first month — once we have seen a real Sittingbourne month rather than a first guess.

That is the point of putting Sittingbourne on the ME10 round rather than a separate trip.

• The time is agreed when the account opens — against your service pattern, not ours.
• Timed around Sittingbourne Viaduct because that is where the delay actually happens.
• If a drop is missed, collections here run to scheduled days, agreed when the account opens.
• A relief driver inherits the window with the route — holidays and sickness are the usual cause of a missed slot elsewhere; here the slot travels with the round sheet.

No long-term tie-in and no exit fee.

• Terms flex with seasonal demand — you are not held to a peak figure through a quiet quarter.
• Nothing needs you to be out of your current contract first — there is no cost to finding out.
• Stock arrives before the old supplier is stood down — you are never between suppliers.
• If it is not working, say so — we would rather correct the account than lose it.

Both, and mixed accounts are normal. One collection covers whichever way each line is set up.

• Hire — the rail is maintained for you, including the jackets that scorch first.
• Wash-only — the same whites that left Sittingbourne, tracked by name, never swapped into a pool.
• Plenty of kitchens do both — the embroidery matters on the jacket, rarely on the oven cloth.
• You can move a line between the two later — kitchens often start on hire and move their jackets across once the branding is settled.

Yes — kitchen soil is classified separately from front of house.

• Grease, protein and scorch need their own wash — one cycle cannot serve all three, which is why a general programme leaves all three behind.
• Whites never run through the cycle the table linen was on — that transfer is what dulls a brigade's whites inside a month.
• Colour-coded cloths stay in their own classification — from collection to the rail, so the coding still means something when it comes back.
• Every load is temperature logged — and the log is against your account, not a general plant figure.

It is quoted, not tariffed. Two kitchens with the same headcount can differ twofold in wear rate, which is why we count first.

• We count a real week in Sittingbourne before quoting — the invoice tells us what you were sold, not what you used.
• No minimum order — size barely moves the per-garment price.
• The count includes your busy season — which is where most estimates fall over; a figure taken in February will not survive August.
• The count and the quote cost nothing — we will count your week while you are still under someone else.

Yes. Contract catering, schools and care homes are all on the rounds.

• 20 school kitchens around ME10 are already on the round — we are not learning catering work on your account.
• 1 care home kitchens nearby — with the same named-garment handling.
• Colour-coded cloths and named whites — so the coding still means something when the cloths come back.
• Contract caterers running several sites — are handled as one account across Swale, not as separate customers.