Changeover Linen In South Kensington Ready Between Guests

Not on the day, and nor can anyone else. Five hours is a deadline, not a turnaround window — which is why the clean set is delivered before the guest leaves.

• Three sets per bed — one on the bed, one with us, one on the shelf — means the clean set is already in the South Kensington property before the guest has left. The changeover stops depending on us, or on a machine, or on the traffic.
• Collections and drops happen on the same visit, so there is no second trip and no window where a bed sits stripped waiting for a delivery.
• a 6.6-mile plant distance is what makes a same-day recovery possible if a run is disrupted — the fix is hours away, not days.
• The spare set is what protects the booking, not the supplier — which is why we size on beds before we quote.

Yes — South Kensington sits on the SW7 round, 6.6 miles from our Wembley plant.

• Shared with Brompton, Chelsea and Knightsbridge, so a single flat here costs us a stop rather than a journey — which is why there is no minimum order.
• 7 days collections, in a window agreed when the account opens.
• Access around Sloane Square is planned into the route rather than discovered on the day.
• a 6.6-mile round trip keeps the recovery window short, which is what a fixed-day service actually depends on.

Whichever suits the item. The van does not care which is in the bag, and the SW7 round prices them the same way.

• Owned stock stays yours. Nothing is bought back to make a contract look tidier.
• Hire covers replacement — greying, wear and loss are ours to carry rather than a cost you absorb every season. For short lets that is usually the larger number, because linen ages in front of paying guests.
• Hire also means consistency. Every set is the same specification, so a replacement does not arrive a shade off the rest of the flat.

Consistency is the practical argument for hire. Every set is the same specification, so the South Kensington flat looks in month twenty the way it looked in the listing photos.

• Items are pulled at the check stage rather than sent back for you to judge at 11am on a changeover day.
• Commercial pressing flattens a duvet cover in a way no home machine reproduces, and it is what the camera picks up.
• Stains are re-treated before retirement, so a spill on a Saturday is not automatically a replacement cost on the Monday.

Three, per bed, every time. Two is the number most South Kensington hosts start with and the number that fails them on the first busy fortnight.

• Two sets fails on a back-to-back. A Friday-to-Sunday followed by a Sunday-to-Wednesday leaves you short on the Sunday.
• A sofa bed counts as a bed — if it sleeps someone, it needs three sets like everything else.
• Towels turn faster than bed linen. They are the item that runs out first and the one nobody counts.
• Reviewed after a month of real occupancy in South Kensington and adjusted at no charge. Seasonal swing is expected and the level should move with it.

However you already do it. Key safe, concierge, porter or cleaner — we work to the arrangement South Kensington buildings already have rather than asking you to invent a new one.

• The same driver runs the round, which is why a code given in week one still works in week thirty.
• Nothing is left on a doorstep. A failed drop becomes a phone call, not a bag in a communal hallway.
• Codes and key-safe details sit on the account, not in a driver's phone, and are changed on request.

One contact for the portfolio. Adding a Kensington and Chelsea address is a line on the drop list, not a second relationship.

• Each property keeps its own par level, sized on its own occupancy rather than a portfolio average.
• Consolidated billing with a per-property breakdown, so you see one number and can still tell which flat is consuming what.
• Adding a property later is a change to the drop list, not a new contract, a new supplier relationship or a new price.

None, and no term either. One studio in South Kensington is a stop on a van that already passes — the economics do not need a minimum.

• No volume threshold and no review clause that reopens it if bookings dip.
• Growing later is a par-level change, not a renegotiation — adding a second flat does not reopen the contract.
• No exit fee. If it is not working, you say so and we collect our stock.