Cafe Linen In Sunbury On The Morning Round

Yes — Sunbury sits on the TW16 round, 7 days, 11.5 miles from our Wembley plant.

• Shared with Sunbury on Thames, Hanworth and Shepperton — one van, one run, which is what keeps a single-site account sensible to price.
• The driver knows the streets around Kempton Park, Sunbury and Upper Halliford — route knowledge is most of what separates a kept window from a missed one.
• A missed window here is picked up on the next round rather than the next week, which is what 11.5 miles buys you.

It is the wash, not the cloth. A cycle built for table linen leaves them behind.

• Cafe cloths and aprons run on their own classification — rather than whatever the machine was doing before.
• Milk protein needs the right temperature, not just a hotter one — too hot sets it into the fibre.
• Grey whites are usually a wash problem, not an age problem — if stock is replaced every few months, the cycle is wrong.

No long-term tie-in and no exit fee.

• Terms flex with seasonal demand — Sunbury in February and Sunbury in July are different businesses, and the account should say so.
• Nothing needs you to be out of your current contract first — there is no cost to finding out what it would look like.
• Stock arrives before the old supplier is stood down — the two overlap by design.

No minimum, on any line. Most of what we collect in TW16 is exactly that size.

• Small sites go on the same TW16 round — the journey is already happening; you are a stop on it.
• 5 cafes around TW16 are already on it — which is why the timings suit opening rather than check-out.
• Volume changes are expected — a quiet January in Sunbury and a busy July are the same account.

Both, and mixed accounts are normal. The two sit on one invoice and one round.

• Hire — the count is maintained for you, including the items that wear out first.
• Wash-only — item for item, never substituted.
• Plenty of cafes do both — hired glass cloths and tea towels, own-branded aprons on wash-only.

Tell your account manager and a missed window here is picked up on the next round rather than the next week.

• If it happens twice, the par count is wrong — we reset it against what you actually used, not what was estimated at setup.
• Most Sunbury cafes are not short of linen overall — the weekly total is fine; the weekend distribution is not.
• Seasonal swings are planned in — rather than handled as emergencies.

No. Kitchen cloths and table linen go on the same TW16 collection and the same invoice.

• No second supplier and no second delivery day — one account covers both sides of the counter.
• Chef whites, oven cloths and table linen — added as lines, not as a new agreement.
• 6 restaurants around TW16 are on this round too — the kitchen classification already runs on it weekly.

Before you open, because that is how the TW16 round is ordered. Cafes open earlier than almost anything else we serve.

• The time is agreed when the account opens — it goes on the round sheet, not into a delivery window.
• Timed around Kempton Park because that is where the delay actually happens.
• If a drop is missed, a missed window here is picked up on the next round rather than the next week.