Commercial Linen In Thamesmead On The Morning Round

Yes — Thamesmead sits on the SE2 round, 7 days, 17.7 miles from our Wembley plant.

• Shared with Thamesmead East, Abbey Wood and Plumstead — one van, one run, which is what keeps a single-site account sensible to price.
• The driver knows the streets around Abbey Wood — route knowledge is most of what separates a kept window from a missed one.
• A missed window here is picked up on the next round rather than the next week, because Thamesmead is only 17.7 miles out.

Coffee oil, milk protein and syrup are not the same soil as food-service linen. Run on the wrong programme they accumulate rather than lift.

• Cafe cloths and aprons run on their own classification — rather than whatever the machine was doing before.
• Milk protein needs the right temperature, not just a hotter one — overheating fixes the stain instead of lifting it.
• Grey whites are usually a wash problem, not an age problem — if stock is replaced every few months, the cycle is wrong.

No long-term tie-in and no exit fee.

• Terms flex with seasonal demand — Thamesmead in February and Thamesmead in July are different businesses, and the account should say so.
• Nothing needs you to be out of your current contract first — we will count your week while you are still under someone else.
• Stock arrives before the old supplier is stood down — you are never between suppliers.

No minimum, on any line. A single-site independent cafe in Thamesmead is an ordinary account for us.

• Small sites go on the same SE2 round — the journey is already happening; you are a stop on it.
• 3 cafes around SE2 are already on it — so the round is built for counters, not bolted on to a hotel run.
• Volume changes are expected — a quiet January in Thamesmead and a busy July are the same account.

Both, and mixed accounts are normal. One collection covers whichever way each line is set up.

• Hire — the count is maintained for you, including the items that wear out first.
• Wash-only — item for item, never substituted.
• Plenty of cafes do both — branding matters on the apron, rarely on the tea towel behind the counter.

Tell your account manager and a missed window here is picked up on the next round rather than the next week.

• If it happens twice, the par count is wrong — and resetting it is our job, not a favour.
• Most Thamesmead cafes are not short of linen overall — the shortage has a shape, and the shape is Saturday.
• Seasonal swings are planned in — we set them ahead rather than react.

No. Kitchen cloths and table linen go on the same SE2 collection and the same invoice.

• No second supplier and no second delivery day — one account covers both sides of the counter.
• Chef whites, oven cloths and table linen — priced per item on the account you already have.
• 1 restaurants around SE2 are on this round too — we are not learning kitchen work on your account.

Before you open, because that is how the SE2 round is ordered. Cafes open earlier than almost anything else we serve.

• The time is agreed when the account opens — it goes on the round sheet, not into a delivery window.
• Timed around Abbey Wood so the van is not arriving into the worst of it.
• If a drop is missed, a missed window here is picked up on the next round rather than the next week.