Commercial Linen In Tilbury Collected To Schedule

Yes — Tilbury sits on the RM18 round, 7 days, 28.5 miles from our Wembley plant.

• Shared with Ebbsfleet, Grays and Gravesend — the same vehicle covers them, which is why a counter here can be added without moving anyone else.
• The driver knows the streets around Tilbury Town — which matters more at seven in the morning than it does at eleven.
• Collections here run to scheduled days, agreed when the account opens, because of that distance.

No long-term tie-in and no exit fee.

• Terms flex with seasonal demand — rather than locking you into a winter volume you do not use in August.
• Nothing needs you to be out of your current contract first — the count and the quote commit you to nothing.
• Stock arrives before the old supplier is stood down — the two overlap by design.

No minimum, on any line. A one-site independent is the normal shape of a cafe account.

• Small sites go on the same RM18 round — so you are not paying for a dedicated trip into Tilbury.
• 1 cafes around RM18 are already on it — which is why the timings suit opening rather than check-out.
• Volume changes are expected — we adjust rather than hold you to a winter figure.

Both, and mixed accounts are normal. The two sit on one invoice and one round.

• Hire — the count is maintained for you, including the items that wear out first.
• Wash-only — item for item, never substituted.
• Plenty of cafes do both — branding matters on the apron, rarely on the tea towel behind the counter.

Tell your account manager and collections here run to scheduled days, agreed when the account opens.

• If it happens twice, the par count is wrong — and resetting it is our job, not a favour.
• Most Tilbury cafes are not short of linen overall — the weekly total is fine; the weekend distribution is not.
• Seasonal swings are planned in — we set them ahead rather than react.

No. Kitchen cloths and table linen go on the same RM18 collection and the same invoice.

• No second supplier and no second delivery day — the round does not change when the kitchen opens.
• Chef whites, oven cloths and table linen — all available on the same account, hire or wash-only.
• 2 restaurants around RM18 are on this round too — the kitchen classification already runs on it weekly.

That is the point of putting Tilbury on the RM18 round rather than a separate trip. Cafes open earlier than almost anything else we serve.

• The time is agreed when the account opens — not left to whenever the van happens to reach Tilbury.
• Timed around Tilbury Town because that is where the delay actually happens.
• If a drop is missed, collections here run to scheduled days, agreed when the account opens.

Because cafe soil is chemically different from kitchen soil. A cycle built for table linen leaves them behind.

• Cafe cloths and aprons run on their own classification — the programme is chosen for them, not inherited.
• Milk protein needs the right temperature, not just a hotter one — too hot sets it into the fibre.
• Grey whites are usually a wash problem, not an age problem — if stock is replaced every few months, the cycle is wrong.