Cafe Linen In Tilehurst Collected To Schedule

Yes — Tilehurst sits on the RG30 round, 7 days, 33.1 miles from our Wembley plant.

• Shared with Calcot, Purley on Thames and Tidmarsh — one van, one run, which is what keeps a single-site account sensible to price.
• Collections here run to scheduled days, agreed when the account opens, because Tilehurst is only 33.1 miles out.

Tell your account manager and collections here run to scheduled days, agreed when the account opens.

• If it happens twice, the par count is wrong — and resetting it is our job, not a favour.
• Most Tilehurst cafes are not short of linen overall — they are short of it on two predictable days, which is a counting problem rather than a volume one.
• Seasonal swings are planned in — Tilehurst in December is not Tilehurst in February, and the par count should know that.

No. Kitchen cloths and table linen go on the same RG30 collection and the same invoice.

• No second supplier and no second delivery day — because the menu grew.
• Chef whites, oven cloths and table linen — all available on the same account, hire or wash-only.
• 9 restaurants around RG30 are on this round too — we are not learning kitchen work on your account.

Before you open, because that is how the RG30 round is ordered. Cafes open earlier than almost anything else we serve.

• The time is agreed when the account opens — not left to whenever the van happens to reach Tilehurst.
• A mid-morning drop missed the shift it was for. We schedule against your opening time, not ours.
• If a drop is missed, collections here run to scheduled days, agreed when the account opens.

Because cafe soil is chemically different from kitchen soil. A cycle built for table linen leaves them behind.

• Cafe cloths and aprons run on their own classification — rather than whatever the machine was doing before.
• Milk protein needs the right temperature, not just a hotter one — overheating fixes the stain instead of lifting it.
• Grey whites are usually a wash problem, not an age problem — a Tilehurst cafe buying aprons three times a year is paying for a bad cycle, not for wear.

No long-term tie-in and no exit fee.

• Terms flex with seasonal demand — Tilehurst in February and Tilehurst in July are different businesses, and the account should say so.
• Nothing needs you to be out of your current contract first — there is no cost to finding out what it would look like.
• Stock arrives before the old supplier is stood down — so there is never a morning in Tilehurst with nothing clean.

No minimum, on any line. Most of what we collect in RG30 is exactly that size.

• Small sites go on the same RG30 round — which is why size barely moves the per-item price.
• 4 cafes around RG30 are already on it — which is why the timings suit opening rather than check-out.
• Volume changes are expected — a quiet January in Tilehurst and a busy July are the same account.

Both, and mixed accounts are normal. Plenty of Tilehurst accounts run half and half.

• Hire — we own the stock, replace it as it wears and keep the par count topped up.
• Wash-only — item for item, never substituted.
• Plenty of cafes do both — branding matters on the apron, rarely on the tea towel behind the counter.