Restaurant Linen In Tower Hamlets Collected On Round

128 restaurants in Tower Hamlets sit inside the area we already collect from, 12.5 miles from our Wembley plant. Alongside them, 93 cafés and 19 pubs and bars are on the same run.

• Shared with Poplar, Canary Wharf and Bromley By Bow — they sit on the same run, so an extra stop costs us minutes rather than miles — and that is what keeps a small account viable here.
• 7 days collections, set once with you, then kept — not re-planned each morning by a scheduling system.
• a 12.5-mile round trip is short enough that a missed collection is recovered on the next run, not the next week.

It depends entirely on the mark. Oil, wine and wax behave differently in a wash, and treating them the same is how cloths come back looking tired after a season.

• Items are sorted before washing, not after. Sorting after the wash is too late; the grease has already moved.
• Marked items are pulled at the check stage so the decision about whether a cloth is still good enough is ours, not yours at 6pm.
• Wax is lifted before wash, because heat drives it into the weave and fixes it there for good.

Yes — and on the same visit. Splitting linen and workwear across two suppliers is how one of them ends up late.

• Whites come back on hangers, not folded into a bag for someone to iron again before service.
• Cloths are bagged by type — glass, oven, waiter — because sorting a mixed bag at 5pm is nobody's job.
• Sizes are held in stock, and a change of size is a phone call rather than a reorder.

Yes, and it usually costs less. Sites on the same Tower Hamlets rounds share the journey, which is the whole reason a group rate exists.

• Each site keeps its own par level. A 30-cover bistro and a 200-cover brasserie should not carry the same stock, and averaging them is how one site runs short every weekend.
• Consolidated billing that shows the total and the split, so nobody has to reconcile it by hand.
• Adding a site later is a change to the drop list, not a new contract or a new supplier relationship.

Outside service, both ways. The E14 slot is agreed before the account opens and does not move week to week — it is a fixed place on a round, not a two-hour window that lands mid-lunch.

• Access around Canary Wharf is planned into the route rather than discovered on the day. Loading restrictions and one-way systems are the reason most suppliers drift late here.
• Deliveries land before the doors open, so setup starts with a full cupboard instead of a count of what survived last night.
• If a run is disrupted — a road closure, a breakdown — a 12.5-mile plant means the fix is hours away rather than days.

The weekend sets the level. Stock that only just covers midweek runs out exactly when the room is full and nobody has time to notice.

• We count a real week in Tower Hamlets — covers midweek, covers at the weekend, and how many cloths a turn actually costs you rather than what the last supplier's sheet said.
• Reviewed after a full month of live usage and adjusted, with no renegotiation and no change fee.
• Seasonal swing is expected — E14 trade moves across the year, and the par level should move with it rather than being agreed once and forgotten.

Both, and most Tower Hamlets accounts run both. Hired table linen where volume is high, owned whites where the branding matters.

• Owned stock stays yours. Nothing is bought back or written off to make a contract look tidier, and you keep every item you already paid for.
• Hire covers replacement — which is usually the larger number over a year, because linen wears out in public.
• Most Tower Hamlets accounts run both: hired table linen where volume is high, owned chef whites where the branding matters.

Nothing is too small if you are on the round. Tower Hamlets already is, so the question is what you use, not how much.

• Cafés and bars sit alongside restaurants on the same round — the vehicle does not care what is on the sign outside.
• No tie-in and no volume threshold — a slow month does not move you onto a worse rate.
• Growing later is a par-level change, not a renegotiation — adding a second flat does not reopen the contract.
• No exit fee. If it is not working, you say so and we collect our stock.