Hospitality Linen In Twyford Collected To Schedule

Yes — Twyford sits on the RG10 round, 25.5 miles from our Wembley plant.

• Shared with Ruscombe, Charvil and Wargrave — adding you changes the schedule, not the route.
• The driver knows the roads around Twyford — which sounds trivial until a supplier who does not misses a morning.
• Collections here run to scheduled days, agreed when the account opens, because of that distance.

At our own plant in Wembley, 25.5 miles from Twyford. One building, ours, every load.

• Collections here run to scheduled days, agreed when the account opens.
• One process, one audit — traceability only works when there is one chain to trace.
• You can visit. It is an hour out of your day and it answers most of the questions on this page.
• The chain is short on purpose — subcontracting is where consistency goes, because the second plant washes to its own schedule rather than to yours.

Both are available, and moving between them does not mean a new account.

• On hire we hold and replace the stock, so nothing is tied up in sheets.
• Wash-only keeps your linen yours, with damaged items flagged rather than quietly retired.
• Mixed is common — there is no rule that says it has to be one or the other.
• Hire covers replacement — the par level does not quietly drop over a season while nobody is counting.

A linen audit, an agreed par level, and a collection day. The nearest hotels we already collect from are the 1 in Charvil, 1.0 miles away, on the same run.

• No tender and no tie-in — you stay because it works, or you leave in a month.
• Par levels set per room type, so housekeeping never opens an empty cupboard.
• The audit is free and you keep the numbers whether or not you use us.
• You do not have to be out of contract — we work to your notice, not against it.

A standing slot, 7 days — fixed, not 'sometime that morning'.

• Same driver each week — so housekeeping hands over to someone who knows the property.
• Planned around check-out, not against it — the van should not be waiting on your team.
• Changeable — tell the account manager and it changes that week.
• Recovery is same-day, not next-round — the plant is 25.5 miles away, so a disrupted run is a second trip rather than a note on next week's schedule.

Yes — most of our multi-site work is in Wokingham, and it is where the savings actually are.

• One account manager across every Wokingham site.
• One invoice, consolidated but itemised — one payment, full visibility.
• Par stock tracked per site — so a quiet property does not quietly fund a busy one.
• Finance sees one number, each site sees its own — so nobody reconciles it by hand at the end of the month.

No minimum. Minimums exist to cover a dedicated trip. This is not one.

• Same turnaround regardless of size — small accounts are not queued behind large ones.
• No small-volume premium, and no rounding up to a notional minimum.
• Seasonal properties welcome — collections pause and restart without closing the account.
• No exit fee either — if it is not working, you say so and we collect our stock. A contract you cannot leave is a contract we would rather not have.

Settled at the audit, written onto the RG10 round sheet, and not revisited on the day.

• Loading bay, service lift or back entrance — recorded against the account so a relief driver has it too.
• Timed around Twyford because that is where the delay actually happens.
• This is where new suppliers come unstuck — and it is entirely avoidable with one site visit.
• Distance does not appear on the invoice — you are joining an existing journey rather than paying for a new one, which is why a small Twyford account is still worth having.
• Holiday cover does not reset the arrangement — you should not have to re-explain the building every August.